Qualifications & Experience
- Diploma or Degree in Education or Administration
- 2 years experience working with students in an academic support role
Duties and Responsibilities
Answering customer queriesAssisting with the processing of student registrationsPreparing the student schedules for coursesCompletion of the graduation documents for the course and qualificationsGuiding and supporting studentsLiaising with Lecturers and Programme CoordinatorsTaking attendanceOut of Office cover and campus administrative dutiesUpdating outcomes on the SMSCancelling abandoned carts on the SMSThe processing of student and employer surveysThe preparation of Credit Transfer documentsQuality monitoringImplementing company policies and proceduresManaging student records and learner management systemsAssisting with the institutes accountsWorking with and maintaining the student portalsAssisting with the updating of the student detailsAd hoc tasks as required by the Academic Head and Learning Support Officers#J-18808-Ljbffr