(Fluent English) Technical Support Consultant (South Africa, remote)

(Fluent English) Technical Support Consultant (South Africa, remote)

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

What You Will Do

• Provide exceptional customer support via chats, and emails
• Build positive and long‑lasting relationships with customers
• Meet team KPIs
• Always be up‑to‑date with cutting‑edge technology
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services
• Communicate with developers and other departments of various IT companies

What You Need To Succeed In This Role

Will Be a Great Plus

Benefits And Perks

Who We Are

SupportYourApp is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Disclaimer

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing opportunities and benefits. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

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