Regional Account Consultant (ERP)

Description

This role requires an analytical, efficient and solutions focused individual to assist with onboarding clients and supporting them once live on GhostPractice- with the aim of retaining each client for the life of that firm.

Key Responsibilities

Implementation

• Understand all the functionality within the GhostPractice system.
• Installing and setting up SQL, GhostPractice and related software.
• Interviewing, collating and analysing data, software and processes at clients.
• Functional testing of software and testing the integrity of the data along with the client.
• Assisting the client with handholding and support during the Testing and Launch phases.
• Preparing, executing and managing projects including project milestone management.
• Creating, collating and maintaining project documentation and performing related administrative functions.

Support

Training

Account Management

Skills, Knowledge & Expertise

Qualifications

Job Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

Dye & Durham is a global leader in legal technology. The company’s three categories of integrated solutions – practice management, data insights and due diligence, and client onboarding – give solicitors the essential tools they need to run their firms, from client acquisition to case management and legal accounting, and everything in between.

Trusted by thousands of legal practitioners globally, Dye & Durham helps law firms achieve more growth with less effort.

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