Talent.com
Cloud Renewals Specialist
Cloud Renewals SpecialistCDW • Cape Town, Western Cape, South Africa
Cloud Renewals Specialist

Cloud Renewals Specialist

CDW • Cape Town, Western Cape, South Africa
8 days ago
Job description

At CDW we make it happen together. Trust connection and commitment are at the heart of how we work together to deliver for our customers. Its why were coworkers not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where were headed. Were proud to share our story and Make Amazing Happen at CDW.

Job Summary

  • Responsible for the renewal of cloud and managed service contracts.
  • Assisting account managers and customers with quote generation pricing queries and contract renewal.
  • Retaining and growing customer spend in cloud and managed services.
  • Develop relationships with internal business areas and suppliers.
  • Manage ongoing target metrics.

What success looks like

  • Acknowledge emails and requests within 24 hours.
  • Submit customer purchase orders for order placement and billing within 24 hours of receiving.
  • Produce accurate quoting with no cost impact to CDW or customer.
  • Produce quotes at least 45 days ahead of contract expiry.
  • Update opportunities on a weekly basis.
  • Submit orders with no missing or inaccurate information.
  • Achieve renewal targets.
  • What you will do

  • Maintain manage and grow spend in targeted renewals.
  • Generating quotes and process orders for cloud and managed service contracts of varying size value and complexity.
  • Working with key stakeholders to identify opportunities for upsell and cross sell.
  • Dealing with 3rd parties.
  • Liaising with Purchasing and Contract Management teams for ordering of 3rd party services.
  • Navigating relevant tools and portals.
  • Liaising with internal departments to confirm vital contract information.
  • Use of internal tools for account management and order processing (Microsoft Navision CRM Great Plains).
  • Establishing and developing peer to peer relationships within key vendors.
  • Reconciling customer usage with billing data.
  • Reconciling supplier billing with customer usage.
  • Feedback on any operational issues that are preventing the continued growth and improvement of associated services.
  • Provide feedback and openly embrace the future introduction of any additional vendors or services that are closely associated with existing activity.
  • BDM and Sales team meeting attendance.
  • Assisting internal teams in coordinating payment for suppliers and vendors.
  • Correcting billing discrepancies.
  • Mailbox management.
  • Assist with report generation for management including : Pipeline Forecast Contract loss and cause
  • Any additional activity as directed by management.
  • What we expect of you

  • Previous administration experience in a similar role would be desirable.
  • Demonstrable basic sales awareness.
  • Experience working in a commercial environment is preferable.
  • Self-motivated to achieve targets.
  • A working knowledge of IT and cloud services is desirable.
  • Strong verbal and written communication skills with good attention to detail must be a confident communicator at all levels.
  • PC literacy (Word Excel Outlook) with fast & accurate keyboard skills able to create and apply formulas.
  • Ability to pick up new systems quickly.
  • Self-starter and ability to work on own initiative with a proactive approach.
  • Natural business acumen and ability to assimilate numbers / financials quickly.
  • Experience on how to interface with vendors.
  • Develop positive working relationships with internal and external customers.
  • Ability to work in a fast paced environment.
  • We make technology work so people can do great things.

    CDW is a leading multi-brand provider of information technology solutions to business government education and healthcare customers in the United States the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together we unite. Together we win. Together we thrive.

    CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by state and local law.

    Required Experience :

    IC

    Key Skills

    Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Create a job alert for this search

    Cloud Specialist • Cape Town, Western Cape, South Africa

    Related jobs
    Solutions Architect (Cloud)

    Solutions Architect (Cloud)

    IOCO • Cape Town, South Africa
    At iOCO, we are seeking an experienced.The ideal candidate will work collaboratively with cross-functional teams to align cloud strategies with business needs, ensure architectural consistency, and...Show more
    Last updated: 30+ days ago • Promoted
    Solutions Architect (Cloud)

    Solutions Architect (Cloud)

    iOCO Pty Ltd • Cape Town, Western Cape, South Africa
    At iOCO, we are seeking an experienced.The ideal candidate will work collaboratively with cross-functional teams to align cloud strategies with business needs, ensure architectural consistency, and...Show more
    Last updated: 24 days ago • Promoted
    Cloud Engineer

    Cloud Engineer

    iLaunch • Cape Town, Western Cape, South Africa
    Explore exciting Cloud Engineer opportunities.Cloud Engineers are in high demand, responsible for designing, implementing, and managing cloud-based systems. These roles require expertise in cloud pl...Show more
    Last updated: 22 days ago • Promoted
    Azure Cloud Expert Engineer

    Azure Cloud Expert Engineer

    Cloud Direct • Cape Town, Western Cape, South Africa
    Provision and configure VMs, containers, and resources using ARM templates, Terraform, Bicep, and scripting (PowerShell). Optimize for cost, performance, and security.Implement Infrastructure-as-Cod...Show more
    Last updated: 21 days ago • Promoted
    Senior DevOps Engineer : Cloud Reliability & Automation Lead

    Senior DevOps Engineer : Cloud Reliability & Automation Lead

    DataFin • Cape Town, Western Cape, South Africa
    A cutting-edge technology provider in Cape Town is seeking a Senior DevOps Engineer to monitor and support their cloud-based infrastructure. This role involves collaborating with Software Developers...Show more
    Last updated: 9 days ago • Promoted
    Platform & Compute Engineer — 24 / 7 Cloud Operations Leader

    Platform & Compute Engineer — 24 / 7 Cloud Operations Leader

    Logicalis Group (DE) • Cape Town, Western Cape, South Africa
    An established industry player is seeking a Platform and Compute Engineer to ensure the smooth operation of enterprise cloud environments. This role involves supporting managed services, performing ...Show more
    Last updated: 8 days ago • Promoted
    Cloud Engineer (Specialist)

    Cloud Engineer (Specialist)

    DLK Group • Cape Town, Western Cape, South Africa
    Cape Town, South Africa | Posted on 09 / 10 / 2025.The role of the Specialist Cloud Engineer is to design, deploy, and manage cloud infrastructure and encompasses many activities including (but not lim...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Engineer

    Cloud Engineer

    Electrum • Cape Town, Western Cape, South Africa
    Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimise financial transaction processing. Our deep expertise has established us as a respected partner in high-volume...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Engineer

    Cloud Engineer

    Odixcity Consulting • WorkFromHome, Western Cape, South Africa
    Get AI-powered advice on this job and more exclusive features.Build and maintain cloud infrastructure on platforms such as AWS, Azure, or GCP to support large-scale applications.Design and implemen...Show more
    Last updated: 11 days ago • Promoted
    Senior Cloud Engineer

    Senior Cloud Engineer

    Betsoftware • Cape Town, Western Cape, South Africa
    Work tightly with our customers, to understand, capture, and deliver against their requirements.Design and build distributed systems. Ability to work with the Operator Framework.Having an interest i...Show more
    Last updated: 13 days ago • Promoted
    Senior Cloud Solutions Architect - Remote & Modernization

    Senior Cloud Solutions Architect - Remote & Modernization

    iDbase Software • WorkFromHome, Western Cape, South Africa
    Remote
    A software solutions company is seeking a highly experienced Solution Architect to lead the design and delivery of complex enterprise systems. The successful candidate will guide engineering teams a...Show more
    Last updated: 15 hours ago • Promoted • New!
    Senior Cloud Engineer

    Senior Cloud Engineer

    Solugrowth • Cape Town, Western Cape, South Africa
    The Senior Cloud Engineer (Azure) is responsible for designing, implementing, and managing secure, scalable, and reliable cloud infrastructure solutions on Microsoft Azure.This role ensures optimal...Show more
    Last updated: 21 days ago • Promoted
    RISE & Cloud ERP Engagement Architect - Remote

    RISE & Cloud ERP Engagement Architect - Remote

    SAP • Cape Town, Western Cape, South Africa
    Remote
    A leading software company in Sandton is seeking a Service Engagement Architect to bridge SAP RISE / Cloud ERP challenges. You will lead presales, define architectures for data initiatives, and manage...Show more
    Last updated: 3 days ago • Promoted
    Cloud DevOps Engineer

    Cloud DevOps Engineer

    Boardroom Appointments • Cape Town, Western Cape, South Africa
    Design, implement, and maintain CI / CD pipelines for cloud applications.Provision and manage cloud infrastructure using Infrastructure as Code (IaC). Build, deploy, and manage containerized applicati...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Engineer (Specialist)

    Cloud Engineer (Specialist)

    Careers at DLK Group • Cape Town, Western Cape, South Africa
    Cloud Engineer (Specialist) role at Careers at DLK Group.Implementing and maintaining cloud security measures.Optimizing cloud solutions for performance and cost. Automating cloud processes and work...Show more
    Last updated: 30+ days ago • Promoted
    Cloud Engineer

    Cloud Engineer

    Theodo • Cape Town, Western Cape, South Africa
    At Theodo, we help businesses create innovative digital solutions.Specialising in web and mobile apps, we bring deep expertise in cloud-native technology and agile delivery.As part of Theodo Group,...Show more
    Last updated: 15 hours ago • Promoted • New!
    DevOps Engineer / Azure Cloud Specialist - Semi Remote - R850 Per hour 1632000

    DevOps Engineer / Azure Cloud Specialist - Semi Remote - R850 Per hour 1632000

    E-Merge IT Recruitment • Cape Town, Western Cape, South Africa
    Remote
    DevOps Engineer / Azure Cloud Specialist.A leading German vehicle and motorcycle manufacturing company is on the hunt for a DevOps Engineer / Azure Cloud Specialist to join their amazing team of de...Show more
    Last updated: 30+ days ago • Promoted
    Senior DevOps / Cloud Engineer II

    Senior DevOps / Cloud Engineer II

    LexisNexis • Cape Town, Western Cape, South Africa
    LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information‑based analytics and decision to...Show more
    Last updated: 16 days ago • Promoted