Curio Sales

SUMMARY :

The Curio Sales role is responsible for delivering exceptional guest service while driving retail sales within the curio shop. The position focuses on sales performance, stock control, merchandise presentation, and accurate cash handling, contributing to a positive guest experience in a hospitality environment.

Key Duties and Responsibilities

Provide professional, friendly, and engaging service to all guests and visitors

Actively promote and sell curio, gift, and retail merchandise

Maximise sales opportunities through product knowledge and upselling

Ensure high standards of merchandise display and visual presentation

Operate point-of-sale systems and handle cash and card transactions accurately

Complete daily cash-ups and maintain accurate sales records

Manage stock receiving, pricing, stock rotation, and inventory control

Conduct regular stock counts and report variances

Maintain cleanliness and organisation of the curio shop at all times

Handle guest queries, requests, and complaints professionally

Adhere to company policies, procedures, and hospitality standards

Support operational requirements during peak periods when required

POSITION INFO :

Requirements and Qualifications

Grade 12 (Matric) – essential

Previous experience in retail sales or hospitality preferred

Experience in a curio shop, boutique, or lodge environment advantageous

Basic computer literacy and point-of-sale system experience

Strong communication and interpersonal skills

Sales-driven, honest, and reliable

Ability to work shifts, weekends, and public holidays

Key Competencies

Strong sales and customer service skills

Attention to detail and numerical accuracy

Professional appearance and conduct

Ability to work independently and take responsibility

Good organisational and time-management skills