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Regional Director : Employee Benefits Consulting | Cape Town

Regional Director : Employee Benefits Consulting | Cape Town

The Recruitment CouncilCape Town, Western Cape, South Africa
30+ days ago
Job description

An established leader in the industry is seeking a seasoned professional to lead their Western Cape consulting division and oversee operational functions at their Cape Town branch. This is a strategic and hands-on role that combines high-level client consulting, team leadership, and operational oversight. You’ll be responsible for delivering service excellence to clients, retaining and growing accounts, and managing a multidisciplinary team across Consulting, Actuarial, Claims Administration, and general support services.

Key Responsibilities :

Client Consulting & Business Development :

  • Maintain strong client relationships across all levels, including Boards, Unions, and Trustees.
  • Oversee strategic consulting services to ensure client retention and satisfaction.
  • Drive new business development initiatives and maximise revenue growth within existing accounts.
  • Handle high-level client negotiations, proposals, and stakeholder engagement.
  • Develop and implement client-specific annual plans and service strategies.
  • Act as a technical resource on EB matters, legislation, compliance, and Fund governance.
  • Represent the business in meetings, caucuses, and client forums; manage and mitigate risks.
  • Guide consultants in responding to FSCA queries, fund rule amendments, and board governance.

Leadership & People Development :

  • Lead, mentor, and coach the Consulting team to deliver high performance and exceed KPIs.
  • Facilitate onboarding and training of new consultants.
  • Ensure FAIS compliance across the consulting function.
  • Promote collaboration across internal departments and drive a high-performance culture.
  • Play a key role in recruitment, succession planning, and talent development.

    • Branch Oversight :

  • Provide on-the-ground leadership for the Cape Town branch and ensure smooth operations across departments.
  • Oversee budgets, cost control, supplier contracts, and office expenditure.
  • Approve operational spend, travel expenses, and petty cash usage.
  • Manage vendor relationships and office facilities, ensuring health and safety compliance.
  • Maintain clean financial processes, including invoice approval and debtor management.

    • Qualifications & Experience :

  • Relevant tertiary qualification (Business, Finance, or related field).
  • Minimum of 8 years’ experience in Employee Benefits consulting, with at least 3 years in a management role.
  • RE5 certification is essential.
  • Proven track record in high-level stakeholder management (Boards, Trustees, Unions, etc.).
  • Strong understanding of retirement fund legislation, fund governance, and EB operations.
  • Strategic thinker with business development capability and financial insight.
  • Confident in presentations, negotiations, and decision-making under pressure.

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    Cape • Cape Town, Western Cape, South Africa