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German-Speaking Customer Service & Sales Representatives

German-Speaking Customer Service & Sales Representatives

RMV Solutions Pty LtdPort Elizabeth, EC, za
23 days ago
Salary
ZAR 200,000.00 yearly
Job description

Job Description

FULLY REMOTE WORK FROM HOME!

START DATE 3 MARCH 2025

  • Join a reputable airline brand across different work areas
  • Assist passengers with pre- and post-flight travel inquiries in the customer relations department in German and English
  • Utilize airline reservation systems, handle voice calls in English and German , and potentially engage in written correspondence
  • Comprehensive paid training on products and systems provided
  • Daily interaction with international passengers for inquiries and feedback
  • Expected to achieve specific key performance indicators and maintain high client service standards
  • Work in a fast-paced and time-critical call center environment

Requirements

  • Must have native-level fluency in German (both verbal and written skills required)
  • Only permanent residents or South African ID holders eligible
  • Strong computer literacy and technical skills
  • Clean criminal record
  • Flexible to work in shifts
  • Previous customer service experience is advantageous

    • Employment Terms :

  • Annual Compensation : R200,000 CTC (R16 600 per month)
  • Full-time, Permanent contract : 40 hours per week with 8-9 hour shifts per day
  • Operational Hours : 24 / 7, 365 days a year

    • Rotating shifts including weekends and public holidays as needed

  • Specific operating hours based on assigned account, to be discussed during interviews
  • Training : 4 weeks (Fully Paid)
  • Probation Period : 4 months
  • Health Insurance Coverage provided by the Company
  • Fully remote work from home
  • Equipment requirements :

    • Reliable Fibre or ADSL internet connection required at own expense

  • UPS solution necessary during power outages (Inverters available for purchase through our clients Cape Town branch or personal solutions accepted)

    • Requirements

  • Must have native-level fluency in German (both verbal and written skills required)
  • Only permanent residents or South African ID holders eligible
  • Strong computer literacy and technical skills
  • Clean criminal record
  • Flexible to work in shifts
  • Previous customer service experience is advantageous Employment Terms : Annual Compensation : R200,000 CTC (R16 600 per month) Full-time, Permanent contract : 40 hours per week with 8-9 hour shifts per day Operational Hours : 24 / 7, 365 days a year Rotating shifts including weekends and public holidays as needed Specific operating hours based on assigned account, to be discussed during interviews Training : 4 weeks (Fully Paid) Probation Period : 4 months Health Insurance Coverage provided by the Company Fully remote work from home Equipment requirements : Reliable Fibre or ADSL internet connection required at own expense UPS solution necessary during power outages (Inverters available for purchase through our clients Cape Town branch or personal solutions accepted)