Talent.com
Specialist, Content Operations

Specialist, Content Operations

StoneXWorkFromHome, Western Cape, South Africa
1 day ago
Job description

Overview

Connecting clients to markets and talent to opportunity.

With 4500 employees and over commercial institutional payments and retail clients we operate from more than 70 offices spread across six continents. As a Fortune 100 Nasdaq-listed provider we connect clients to the global markets focusing on innovation human connection and providing world‑class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities or ingrain yourself in the world of institutional investing StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Responsibilities

Position Purpose : The Content Operations specialist is responsible for managing the global process by which marketing and Thought Leadership content is localized, optimized and distributed across channels.

This role ensures that translated content from articles and webpages to emails, ads and social posts is accurate, timely and regionally relevant.

This role sits at the intersection of content operations technology and marketing enablement making it ideal for a structured tech‑savvy professional who thrives in a global matrix environment.

Primary duties will include

Content localization & translation management

  • Oversee the end‑to‑end process of identifying, prioritizing and executing translation of marketing content across key languages and regions.
  • Partner with the Global Head of Content to define language priorities and quarterly localization roadmaps.
  • Develop and enforce translation guidelines to ensure tone, terminology and brand consistency across languages.
  • Manage translation workflows using AI tools integrating human feedback from regional reviewers and SMEs.
  • Maintain visibility of all translation projects using operational dashboards and trackers.
  • Develop localization guides, terminology glossaries and approval templates to drive consistency across all regions.

AI translations optimization

  • Lead implementation and optimization of AI‑powered translation tools.
  • Create and manage feedback loops between AI translation outputs, native language reviewers and in‑market stakeholders.
  • Continuously monitor translation performance metrics (accuracy, turnaround time and model quality).
  • Maintain training data, tone‑of‑voice prompts and workflows to enhance translation precision.
  • Capture stakeholder feedback to improve quality and efficiency across the content operations lifecycle.
  • Process & workflow design

  • Establish and maintain standard operating procedures (SOPs) for translation review and publishing workflows.
  • Coordinate global content scheduling, approvals and handoffs with subject matter experts and regional marketers.
  • Oversee delivery timelines using JIRA or other traffic management tools ensuring visibility across teams and leadership.
  • Serve as a central liaison between content creation, localization and distribution teams to ensure operational alignment.
  • Manage the publishing and trafficking of localized content across all distribution channels :
  • Website – oversee translation upload QA and go‑live coordination with web teams.
  • Social Media – coordinate localized content posting schedules with global and regional teams.
  • Email – ensure translated assets and templates are properly QA’d and scheduled for dispatch.
  • Regulatory Requirements

  • Maintain a high level of conduct, ethical standards and values.
  • Adhere to and proactively enhance the firm’s compliance with applicable laws, regulations and codes of conduct in all jurisdictions in which the Firm conducts business and which have an impact on its business.
  • Work to identify risks and enhance control across the business.
  • Ensuring all project files are updated at all times on the network drive.
  • Qualifications

    To land this role you will need :

  • 5 years of experience in marketing operations, content localization or traffic / project management within a global organization (financial services preferred).
  • Strong familiarity with workflow and traffic management tools including JIRA (mandatory) and experience with alternatives such as Asana, Wrike or Workfront.
  • Proven track record in managing multilingual or multi‑market content programs.
  • Experience working with AI or machine translation technologies and optimizing processes through feedback and automation.
  • Understanding of content management systems (CMS) and digital publishing workflows (web, email, social).
  • Excellent cross‑functional communication, stakeholder management and organizational skills.
  • Analytical mindset confident in creating reports, tracking KPIs and recommending improvements.
  • Fluent in English; proficiency in additional languages a plus.
  • Detail‑oriented, organized and proactive problem solver.
  • Comfortable working across multiple time zones and collaborating virtually with diverse teams.
  • Tech‑forward eager to explore automation and AI innovation in marketing workflows.
  • Strong sense of ownership, accountability and follow‑through.
  • Committed to operational excellence and continuous learning.
  • Working environment

  • Fixed Term Contract (12 months) full‑time hybrid
  • Key Skills

    Financial Services, Information Technology, Cost Control, Corporate Risk Management, Law

    Employment Type

    Full‑Time

    Department / Functional Area

    Marketing

    Experience

    years

    Vacancy

    Required Experience

    IC

    #J-18808-Ljbffr

    Create a job alert for this search

    Content Specialist • WorkFromHome, Western Cape, South Africa

    Related jobs
    • Promoted
    Knowledge & Content Specialist

    Knowledge & Content Specialist

    Communicate ITCape Town, Western Cape, South Africa
    Are you a master of knowledge organization and content creation? Are you passionate about curating information and delivering it to the world in an engaging and impactful way? If so, we have an exc...Show moreLast updated: 30+ days ago
    • Promoted
    Implementation Operations Specialist

    Implementation Operations Specialist

    Invisible Expert MarketplaceWorkFromHome, Western Cape, South Africa
    Implementation Operations Specialist - Fully Remote.Client is expanding and growing our Operations team with an entry-level Specialist, Implementation Operations role. We are looking for someone wit...Show moreLast updated: 30+ days ago
    • Promoted
    Head of Content- Director of Content Impact and Growth

    Head of Content- Director of Content Impact and Growth

    Talent SamCape Town, Western Cape, South Africa
    Content Strategy & Roadmapping.Performance Analysis & Optimization.Analyze content performance metrics.Google Analytics, CRM reports, and other tools. Customer & Cross-Team Collaboration.Growth, Acc...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Content Manager

    Content Manager

    Kove CollectionCape Town, Western Cape, South Africa
    Company DescriptionKove Collection is a portfolio of restaurants, bars, and five-star hotels and spas, delivering modern luxury experiences to guests in areas ranging from Camps Bay to Constantia.K...Show moreLast updated: 5 hours ago
    • Promoted
    Specialist, Content Operations

    Specialist, Content Operations

    StoneX Group Inc.WorkFromHome, Western Cape, South Africa
    Specialist, Content Operations.Connecting clients to markets – and talent to opportunity.With 4,500+ employees and over 300,000 commercial, institutional, payments, and retail clients, we operate f...Show moreLast updated: 10 days ago
    • Promoted
    Senior Content Manager

    Senior Content Manager

    PavagoWorkFromHome, Western Cape, South Africa
    Location : Remote | Full-Time | Contract | US Hours.We're looking for a strategic and creative Senior Content Manager for our client, to own and lead our content efforts across platforms.This role i...Show moreLast updated: 30+ days ago
    • Promoted
    IT Knowledge and Content Specialist (SAAS) (Cape Town) HLR7959

    IT Knowledge and Content Specialist (SAAS) (Cape Town) HLR7959

    Helen Lucre Resourcing (Pty) Ltd.Cape Town, Western Cape, South Africa
    Develop and maintain a knowledge base including technical documentation, user manuals, and best practices.Ensure proper version control and naming conventions. Produce clear and user-friendly releas...Show moreLast updated: 30+ days ago
    • Promoted
    Ad Operations Specialist

    Ad Operations Specialist

    Talent SamCape Town, Western Cape, South Africa
    Are you experienced with Google Ads? Know your way around Google search or shopping ads but keen to learn more about digital video?. Our client is a global fast-growing social video advertising plat...Show moreLast updated: 30+ days ago
    • Promoted
    SEO and Content Specialist | Contract

    SEO and Content Specialist | Contract

    IQbusinessCape Town, ZA
    Job title : SEO and Content Specialist | Contract.Job Location : Western Cape, Cape Town.SEO and Content Specialist on a 12-month contract to collaborate with an international client from our offic...Show moreLast updated: 23 days ago
    • Promoted
    Subtitling Content Specialist

    Subtitling Content Specialist

    Pixelogic Media Partners, LLCCape Town, Wes-Kaap, South Africa
    Experience start-up momentum with us and be part of building innovative solutions to service our clients in the entertainment industry with their media localization needs.Pixelogic Localization gro...Show moreLast updated: 30+ days ago
    • Promoted
    Marketing & Content Agency Recruiting Specialist

    Marketing & Content Agency Recruiting Specialist

    TOPCape Town, Western Cape, South Africa
    Job Openings Marketing & Content Agency Recruiting Specialist.About the job Marketing & Content Agency Recruiting Specialist. Do you enjoy the thrill of finding the perfect job candidate?.Can you lo...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Content Strategist

    Content Strategist

    BlacfoxCape Town, Western Cape, South Africa
    Company DescriptionBlacfox is a strategic marketing consultancy focused primarily on the tech sector.We serve some of the world's largest brands like Microsoft, SAP, SYSPRO, VMware, etc.At Blacfox,...Show moreLast updated: 5 hours ago
    • Promoted
    Content Operations Specialist

    Content Operations Specialist

    BinanceWorkFromHome, Western Cape, South Africa
    Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countrie...Show moreLast updated: 21 days ago
    • Promoted
    Content Marketing Specialist

    Content Marketing Specialist

    Mass MarketsCape Town, Western Cape, South Africa
    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations across multiple countries. We deliver Customer Experience (C...Show moreLast updated: 1 day ago
    • Promoted
    Content Editor

    Content Editor

    DataAnnotationWorkFromHome, Western Cape, South Africa
    We are looking for a Content Editor to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each m...Show moreLast updated: 7 days ago
    • Promoted
    Content Marketing Specialist

    Content Marketing Specialist

    MCICape Town, Western Cape, South Africa
    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 1 day ago
    • Promoted
    Content Specialist

    Content Specialist

    Charm RecruitCape Town, Western Cape, South Africa
    My client is looking to hire a Content Specialist, to lead and execute content across their marketing portfolio.This person will be responsible for transforming podcast content, brand assets, and e...Show moreLast updated: 30+ days ago
    • Promoted
    Content & Social Media Specialist - 0878 - Johannesburg, South Africa

    Content & Social Media Specialist - 0878 - Johannesburg, South Africa

    Bionic TalentWorkFromHome, Western Cape, South Africa
    Content & Social Media Specialist - 0878 - Johannesburg, South Africa.This range is provided by Bionic Talent.Your actual pay will be based on your skills and experience — talk with your recruiter ...Show moreLast updated: 14 days ago