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Senior Programme Coordinator Gauteng

Senior Programme Coordinator Gauteng

MECSGauteng, South Africa
30+ days ago
Job description

Reference : CPT -IAP-1

Our client in the youth empowerment environment has a vacancy for a Senior Programme Coordinator to join their team in Gauteng. The purpose of this role is to play a pivotal role in ensuring the seamless coordination and delivery of our client’s youth programmes. This is a 12 month fixed term contract.

Duties & Responsibilities

Responsibilities :

  • Drive engagement strategies for program participants, aligning with our organization's objectives.
  • Monitor programme progress and resolving issues.
  • Cultivate and maintain positive relationships with key stakeholders.
  • Assist with planning and coordination of programmes and their activities.
  • Oversee the administration of key account / IP programmes, managing client queries and ensuring a high level of customer satisfaction.
  • Test and monitor platform functionality to ensure accessibility and usability.
  • Facilitate onboarding and offboarding processes, fostering participant and user engagement.
  • Prepare and present engagement and corporate reports to internal stakeholders and clients, highlighting key metrics.

Skills and Competencies

  • Minimum of a bachelor’s degree in a related field
  • Minimum of 2 to 3 years’ experience in customer service
  • Strong presentation skills
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    Programme Coordinator • Gauteng, South Africa