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Operational DC Manager
Operational DC Managertakealot.com • Wes-Kaap, South Africa
Operational DC Manager

Operational DC Manager

takealot.com • Wes-Kaap, South Africa
4 days ago
Job description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Operational DC Manager to join our team in Cape Town .

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting‑edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For :

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS :

  • Purpose-driven impact : Transform lives through logistics innovation
  • Advanced technology : Work with cutting‑edge systems in a fast‑paced environment
  • Career growth : Thrive in an agile space that champions continuous improvement
  • Inclusive culture : Your unique perspective drives extraordinary results
  • A culture that celebrates individual uniqueness while championing the strength of togetherness.
  • Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

This position reports to

DC General Manager

Purpose of this position :

To manage the operations of the Distribution Centre on time, according to customer requirements, and within safety and quality regulations.

Your responsibilities will include :

  • Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates
  • Implement and maintain all required systems, processes, and procedures within the distribution center
  • Develop standard operating procedures for all areas and monitor and enforce compliance
  • Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimise processes, and find value opportunities for the division
  • Manage and report on Service Level Agreements (including overseeing management information reports if relevant)
  • Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center
  • Build effective, value‑adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting,and personal interaction
  • Evaluate technology and capital requirements as determined by the tactical plan of the division
  • Oversee the day‑to‑day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity
  • Produce operational reports for management as required
  • Ensure all employees are suitably qualified and trained for their positions
  • Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets
  • Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames
  • Ensure that tender‑order lead times are adhered to
  • Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimise processes
  • Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (egpackaging costs, transport costs)
  • Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes
  • Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines
  • Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks
  • Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution centre in operating more effectively
  • Stay abreast of, evaluate, and implement appropriate modern world‑class thinking in terms of distribution to ensure efficient, effective, and world‑class operations
  • Qualifications :

  • Diploma or Bachelor’s degree qualification in logistics / supply
  • chain management
  • 5-8 years of experience in logistics / distribution.
  • Experience in managing teams
  • Knowledge of relevant legislation, including Health and Safety
  • legislation, and labor legislation.
  • Knowledge of distribution processes / operations
  • Proficient in relevant computer packages and applications
  • Be part of the extraordinary. Be part of TFS.

    Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

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