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Controller - Frontline Department

Controller - Frontline Department

Brights HardwareZA
24 days ago
Job description

Job title : Controller - Frontline Department

Job Location : Western Cape,

Deadline : October 23, 2025

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Job Description

Purpose :

  • The purpose of this job is to ensure that service standards are met and that customer issues are resolved; this can be achieved through accurate checking of invoices.
  • This will result in securing that an actual item purchased corresponds with the customers receipt, in order to avoid losses.
  • KEY RESPONSIBILITIES :

  • Ensure that the actual item / s purchased corresponds with the customers receipt ensuring that the correct goods leave the premises
  • Ensure that the item purchased is correctly scanned
  • Keep record of inter branch sales
  • Greet customers in a friendly manner as they enter and exit the store
  • Monitor checkout stations (and self-service in stores with this feature) for cashier performance and needs by superior
  • Avoid duplications of to follow items
  • Participate in perpetual stocktakes
  • Ensure housekeeping of work area according to company standards
  • Perform any work-related tasks as delegated by Superior
  • REQUIREMENTS :

  • Matric or x3 Completed Intercept courses equating to total of 120 credits
  • Grade C in security (advantage)
  • 2 years previous experience in a similar role
  • Brights Induction (Service excellence)
  • Internal Procedural knowledge
  • Ability to take on responsibility, be diligent & handle pressure
  • Ability to work independently as well as in team
  • Perform duties in an effective and efficient manner
  • Product and department knowledge
  • Interpersonal skills
  • Good customer skills
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