Assistant Lounge Manager

Assistant Lounge Manager ,- Cape Town International AirportBusiness Lounge at the airport requires an Assistant Lounge Manager to join their team. The ideal candidate will have a strong F&B background, good financial acumen and sound management skills. Must be energetic, passionate, and driven to succeed. Shift work (Airport Operational Hours)Responsibilities : Assisting with managing a team of 20 staff membersDisciplinary proceduresProvide leadership and vision to subordinatesUphold Team SpiritUphold and implement policies, procedures, regulations and standardsEffective people development, leadership and trainingAdhering to strict food cost control budgeting whilst maintaining highest quality of product deliveryStock and asset managementQuality control / safety and securityAdministration managementGuest satisfaction - Ensuring guests are satisfied at all times and in all aspectsHygiene Audits – minimum target of 85%Mystery shopper program target of 85%Minimum Requirements : Grade 12Hospitality Management qualification preferable3 years Senior Management experience gained in an upmarket F&B environmentStrong HR / IR knowledgeComputer literate with advanced working knowledge of Microsoft Office Outlook, Word and ExcelHighly presentableExcellent command of the English language with solid verbal and written communication skillsProven exceptional track record of guest interaction and service recoveryAble to work flexible hours, weekends and holidays and late shifts and travelOwn transportPlease apply with updated CV, recent photo and referencesJob Types : Full-time, PermanentSalary : R15,000.00 per monthAbility to commute / relocate : Cape Town, Western Cape : Reliably commute or planning to relocate before starting work (Required)Application Question(s) : Are you vaccinatedDo you have a criminal recordEducation : Diploma (Required)