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Admin Assistant
Admin AssistantHire Resolve • ZA
Admin Assistant

Admin Assistant

Hire Resolve • ZA
4 days ago
Job description

Job Description

  • A well-established Financial Services / Wealth Management firm is seeking an experienced Administrative Assistant to support a Financial Advisor / Para-planner specialising in investment management.The primary purpose of this role is to deliver exceptional client service through accurate, compliant, and client-centric administrative support. The position is ideally suited to candidates with broker assistant or broker secretarial experience, particularly within investment administration, and requires strong follow-up, organisational, and communication skills.

Responsibilities

  • Collate, prepare, and capture all documentation relating to investment instructions, payments, and client accounting on internal systems
  • Ensure all investment and payment instructions comply with FAIS and FICA requirements
  • Maintain accurate electronic and hard-copy filing for investment administration and advisory records
  • Act as a primary point of contact for clients, beneficiaries, and third-party providers
  • Resolve client queries efficiently while building strong, professional relationships
  • Understand and respond to individual client service requirements
  • Maintain and update the Client Management System
  • Collate and distribute monthly and quarterly client reports
  • Prepare, collate, and distribute quarter-end statements
  • Typing and preparation of client correspondence
  • Filing and record management
  • General administrative and secretarial duties in support of the advisory team
  • Requirements

  • Matric
  • Administrative Diploma
  • 3–5 years’ relevant experience in a similar role
  • Proven experience with investment administration
  • Working knowledge of Allan Gray, Glacier, and Ninety One systems (essential)
  • High level of financial services industry knowledge
  • Valid driver’s licence and own transport
  • Intermediate proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint, SharePoint)
  • Excel at an intermediate level
  • Typing speed of 50+ words per minute
  • Strong proficiency in Microsoft Office and SharePoint
  • Understanding of investment products including :
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    Admin Assistant • ZA

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