A well-established Financial Services / Wealth Management firm is seeking an experienced Administrative Assistant to support a Financial Advisor / Para-planner specialising in investment management.The primary purpose of this role is to deliver exceptional client service through accurate, compliant, and client-centric administrative support. The position is ideally suited to candidates with broker assistant or broker secretarial experience, particularly within investment administration, and requires strong follow-up, organisational, and communication skills.
Responsibilities
Collate, prepare, and capture all documentation relating to investment instructions, payments, and client accounting on internal systems
Ensure all investment and payment instructions comply with FAIS and FICA requirements
Maintain accurate electronic and hard-copy filing for investment administration and advisory records
Act as a primary point of contact for clients, beneficiaries, and third-party providers
Resolve client queries efficiently while building strong, professional relationships
Understand and respond to individual client service requirements
Maintain and update the Client Management System
Collate and distribute monthly and quarterly client reports
Prepare, collate, and distribute quarter-end statements
Typing and preparation of client correspondence
Filing and record management
General administrative and secretarial duties in support of the advisory team
Requirements
Matric
Administrative Diploma
3–5 years’ relevant experience in a similar role
Proven experience with investment administration
Working knowledge of Allan Gray, Glacier, and Ninety One systems (essential)
High level of financial services industry knowledge
Valid driver’s licence and own transport
Intermediate proficiency in MS Office Suite (Excel, Word, Outlook, PowerPoint, SharePoint)
Excel at an intermediate level
Typing speed of 50+ words per minute
Strong proficiency in Microsoft Office and SharePoint
Understanding of investment products including :
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Admin Assistant • ZA
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