This job offer is not available in your country.

Onboarding and Conversion Specialist

Blueion Support ServicesZA

6 days ago

Job description

Job title : Onboarding and Conversion Specialist

Job Location : Gauteng,

Deadline : October 24, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Overview

You will play a critical role in optimizing the customer onboarding journey across our Online Casino platform. You will help shape and execute data-driven strategies to improve landing pages, registration funnels, and key user flows. This role requires a strong analytical and curious mindset, attention to detail, and a passion for continuous improvement through A / B testing.

You will work closely with studio, customer acquisition & Marketing teams as well as management to champion our testing capabilities and strategies, working to cultivate a data-driven fail-fast mindset and to drive measurable impact on customer conversion rates.

Candidate Requirements

At least 3 years experience in a marketing conversion role or digital marketing.

A customer-focused and goal-orientated mindset with a solid understanding of conversion rate optimization principles and best practices.

Knowledge of all aspects of conversion enhancement, including copywriting, UX, and web analytics with experience conducting A / B and multivariate tests.

Critical thinking, attention to detail and excellent project management skills to prioritize tasks effectively

Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.

Strong analytical skills and the ability to interpret complex data sets coupled with excellent problem-solving skills and the ability to think creatively to improve conversion rates.

Areas of Responsibility

Implementation of new Automated Journeys with a focus on driving relevancy and personalisation of the messages.

Monitor all conversion touchpoints such as sign up, Failed FTDs, abandoned cc registrations, cross sells in different player baskets and different channels.

Structure journey’s for improving conversion rates and player touchpoints.

Adapt Manual strategies that can then be implemented into automated strategies.

Identify problem areas in conversion, generate new ideas / technologies that we can use to improve conversion, test / improve Player Journeys’ and UI / UX for conversion such as signup process, credit card registration, player onboarding, etc.

Analyze data from tests to identify patterns, identify key findings, make recommendations and share learnings based on results to positively impact customer experience, conversion rates and future feature developments.

Own and maintain clear documentation of optimization tests, user journey updates and technical requests in systems such as Jira & Confluence

Understand different traffic sources and identify what new users are seeking on-site

Advocate user-centered design methodologies and incorporate qualitative and quantitative research findings to enhance optimization tests

Collaborate with the marketing team to develop and execute conversion optimization campaigns, including landing page optimization, content optimization, and user experience improvements.

Provide regular reports and updates on conversion optimization efforts and results to stakeholders.

Objectives

To identify areas of improvements across the websites and customer touchpoints, implementing solutions to increase conversion rates through new interventions and effective optimization techniques.

To work with marketing, BI and the development team to ensure that changes made to journeys and feature roll outs improve conversion rates

To track and report on progress of conversion rate improvements

To develop and maintain an expert level knowledge of current best practices for conversion rates

Media / Advertising / Branding jobs

Create a job alert for this search

Onboarding Specialist • ZA

Related jobs

New!

43476139814 - Conversion Rate Optimization Specialist

Activate TalentZA

Remote

Quick Apply

Job Order : Conversion Rate Optimization (CRO) / A / B Testing Specialist.Department : Customer Success / Growth.Reports To : Head of Growth / CRO Lead. Remote (Global) – must have strong overlap with PS...Show moreLast updated: 16 hours ago

Promoted

Analyst, Senior, Client Onboarding

Standard Bank GroupZA

Job title : Analyst, Senior, Client Onboarding.To transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intellig...Show moreLast updated: 11 days ago

Promoted

Junior Acquisition and Onboarding Specialist Wealth

PSG Konsult LtdZA

Job title : Junior Acquisition and Onboarding Specialist Wealth.Support the identification and research of potential financial advisers for acquisition. Assist in preparing and coordinating document...Show moreLast updated: 5 days ago

Promoted

Gender Mainstreaming Specialist

Development Bank of Southern AfricaZA

Job title : Gender Mainstreaming Specialist.Job Description .The Gender Mainstreaming Specialist is responsible for identifying and addressing challenges and opportunities, ...Show moreLast updated: 3 days ago

Promoted

Senior Specialist : Engineering (Innovation and Solutioning) (7625)

The South African Revenue ServiceZA

Job title : Senior Specialist : Engineering (Innovation and Solutioning) (7625).To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS Vision 2024 enterprise s...Show moreLast updated: 18 days ago

New!

Sourcing Specialist

CrewBloomZA

Remote

Quick Apply

We are looking for an experienced Sourcing Specialist with a focus on recruiting global talents.The ideal candidate should possess a background in sourcing, demonstrate a proactive approach to tale...Show moreLast updated: 14 hours ago

Career Advisor

ELVTRZA

Remote

Quick Apply

ELVTR is redefining online education by offering live, cohort-based courses led by top executives from global brands like Nike, Google, Netflix, and Meta. Our mission : to make elite career education...Show moreLast updated: 8 days ago

Promoted

Continuous Improvement Specialist – P3

SandvikZA

Job title : Continuous Improvement Specialist – P3.To analyse, and improve maintain the organizational performance for Workshops and Technical Service systems and processes by implementing and main...Show moreLast updated: 7 days ago

Technology Implementations Specialist

BoldrZA

Remote

Quick Apply

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 1 day ago

Promoted

Senior Integration Specialist - Middleware

DeARX Services LtdZA

Job title : Senior Integration Specialist - Middleware.We are seeking a highly skilled Middleware Resource with a minimum of 5 years of experience in middleware technologies and platforms.The ideal...Show moreLast updated: 1 day ago

Promoted

PDC Change Manager

Stellenbosch UniversityZA

Job title : PDC Change Manager.Utilising established change management frameworks, methodologies, and tools to develop tailored strategies that facilitate the smooth adoption of changes.Designing, ...Show moreLast updated: 30+ days ago

Promoted

Conversion Specialist

IGrow Wealth InvestmentsZA

Job title : Conversion Specialist.Seeking a detail-driven Conversion Specialist to support Bond Consultants in processing high-volume home loan applications, ensuring accuracy, efficiency, and comp...Show moreLast updated: 3 days ago

Promoted
New!

Specialist Technical Underwriting QNA

Old MutualZA

Job title : Specialist Technical Underwriting QNA.Purpose : Reviews risk submissions from clients, agents, and referrals, and underwrites insurance requests within guidelines of the underwriting man...Show moreLast updated: 2 hours ago

Promoted

Senior Digital Implementation Specialist

Kurtosys SystemsZA

Job title : Senior Digital Implementation Specialist.As the Senior Digital Implementation Specialist, you’ll drive the successful execution of investor portal projects for our enterprise clients in...Show moreLast updated: 20 days ago

Promoted

HubSpot Specialist

Badger Holdings LtdZA

Job title : HubSpot Specialist.Own and optimize HubSpot CRM across the full customer lifecycle (acquisition → engagement → reactivation). Build smart workflows and automation strategies that scale.T...Show moreLast updated: 6 days ago

Promoted

Bid Specialist

NTT Ltd.ZA

The Bid Specialist applies project management principles to lead and coordinate all aspects of the bid lifecycle.This includes planning, resource management, risk mitigation, quality assurance, and...Show moreLast updated: 5 days ago

Promoted

Solution Engineer – Middle East and Africa

InfovistaSouth Africa, South Africa

Location : Africa (Remote, with customer travel).We’re looking for a dynamic Solution Engineer to drive growth across our Network Testing and Radio Engineering product lines in the CSP sector.This i...Show moreLast updated: 30+ days ago

Promoted

Senior Business Analyst - Juristic Onboarding (Digital Banking & Compliance)

DeARX Services LtdZA

Job title : Senior Business Analyst - Juristic Onboarding (Digital Banking & Compliance).As the Senior BA, you will drive end-to-end analysis, design, and optimisation of juristic client onboarding...Show moreLast updated: 27 days ago