Business Process Analyst
PST.AGCape Town, Western Cape, South Africa18 days ago
Job descriptionLead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents. Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki). Bachelors degree Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks Familiarity with Wiki platforms such as Confluence or MediaWiki Certified proficiency in BPMN 2.0 Demonstrated experience documenting complex processes for senior leadership Fluent English (C1+ level) – primary language for documentation Ability to simplify and visualize complex workflows effectively Detail-oriented approach to validating logical consistency in process documentation Outstanding structured writing skills with high attention to clarity and precision Experience with process automation tools (e.g., Camunda, Signavio or others) Basic prompt engineering skills for AI-enhanced validation Industry knowledge in IT, software, or data-driven sectors Business German (B2 / C1 level) – essential for C-level communication with German-based stakeholders
We are seeking a part time Process Documentation Specialist to join our team. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.
Duties
Process Modeling
- Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). = Identify and define required input / output documents within workflows.
Stakeholder Collaboration
Knowledge Management
Qualification
Must haves :
Nice to have :
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Analyst • Cape Town, Western Cape, South Africa