Overview
We are seeking a highly organised and versatile individual to provide direct support to the COO and broader operations team. This role requires a proactive, detail-oriented person who can manage executive administration, oversee operational processes, and develop reporting dashboards to ensure smooth company performance.
Responsibilities
- Executive & Administrative Support
Manage the COO’s calendar, emails, meetings, and travel arrangements.
Prepare agendas, take minutes, and follow up on action items.Handle confidential information with discretion.Maintain filing systems (digital and physical).Operational AssistanceSupport the COO in developing, documenting, and testing operational workflows and SOPs.
Coordinate with multiple departments (Logistics, IT, HR, Projects, Finance, etc.) to ensure tasks are completed on time.Assist with reporting and compliance tracking across teams.Monitor workflow effectiveness and suggest improvements.Dashboarding & ReportingCreate, maintain, and update dashboards and performance reports for operational and strategic decision-making.
Collect and analyse data from various teams and compile into actionable insights.Build advanced Excel reports (pivot tables, formulas, macros, data modelling).Skills & Competencies
Strong organisational and multitasking abilities.Excellent written and verbal communication skills.Advanced Microsoft Excel skills (must be able to build dashboards, reports, and automated templates).Comfortable working across multiple operational functions.Analytical mindset with attention to detail.Ability to work independently and proactively.This is an ideal role for someone who thrives in a fast-paced executive environment, takes ownership of their work, and ensures smooth day-to-day operations for the COO and the organization.
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