General Manager

General Manager Luxury Lodge Grahamstown Eastern Cape

Kendrick Recruitment is seeking a highly experienced General Manager to join a prestigious Luxury Lodge based in Grahamstown Eastern Cape. This is a live-in position offering a competitive salary of R30000 per month (negotiable depending on experience) .

The ideal candidate will be a well-presented and professional individual with a strong background in lodge or hotel management exceptional leadership abilities and a passion for delivering world-class guest experiences.

Requirements : Matric

Degree National Diploma or Certificate in Hotel Management (essential)

Minimum of 5 years experience working at a 5-star lodge or hotel

Proven management experience within a similar environment

Clear understanding of lodge operations

Computer literate and proficient in MS Office packages

Proficient in OPERA property management system

Professional well-groomed and excellent communication skills

Strong administrative and operational skills

Excellent attention to detail and time management abilities

Financial acumen with an understanding of budgeting and cost control

Strong leadership and team management skills

Sound knowledge of Guest Relations Food & Beverage Housekeeping and Front Office operations

Experience using platforms such as Guest Revu and TripAdvisor

Ability to implement strategies to enhance guest satisfaction reputation and profitability

Exceptional Food & Beverage knowledge

Passion for training and developing staff

Understanding of basic labour law and disciplinary procedures

Valid drivers licence (no endorsements) and own reliable transport (essential)

Willingness to live on-site

Key Responsibilities :

Oversee all lodge departments to ensure smooth day-to-day operations

Maintain high standards of service guest satisfaction and property upkeep

Manage and motivate staff to achieve service excellence

Ensure financial targets are met and budgets are managed effectively

Maintain strong guest relationships and handle feedback proactively

Drive continuous improvement initiatives to enhance overall lodge performance

This is an exceptional opportunity for an accomplished hospitality professional to join a world-class property and lead a dedicated team to success.

Required Skills : Experience

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 30000 - 30000