Job title : E-Commerce Merchandising Assistant
Job Location : Western Cape, Cape Town
Deadline : October 29, 2025
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About the Role
As an E-Commerce Merchandising Assistant, you will support the day-to-day operations of the merchandising team, ensuring our reward and loyalty e-commerce platforms are accurate, engaging, and commercially optimised.This role will involve working with merchant partners across the UK, Europe, India, the US, UAE, and Australia. You’ll be responsible for content management, reward submissions, pricing checks, marketing campaign support, and general merchant coordination.Key Responsibilities
Review and validate merchant reward submissions and content templatesCoordinate with internal teams and partners to ensure accurate and timely uploadsMonitor and update homepage banners and storefront contentConduct regular quality checks on product listings and pricingSupport marketing campaigns with copy, images, and link testingManage merchant support queries and escalate as neededReport on submission progress and front-end performanceWhat We’re Looking For
We provide full training, but the following experience and attributes would be advantageous :
Strong proficiency in Microsoft Excel, with the ability to analyse and present dataExcellent attention to detail and high accuracy in content and data handlingStrong organisational skills and ability to manage multiple workstreamsEffective communication skills across email, Teams, and other digital platformsAbility to work independently and across time zonesPrevious experience in e-commerce, digital content management, or customer-facing roles is a plusExperience using tools like Jira or CMS platforms is beneficial but not requiredSales / Retail / Business Development jobs