Regional Liability Adjuster-Major Case Unit (REMOTE)

Regional Liability Adjuster-Major Case Unit (REMOTE)

Virtual

Job Description

Posted Tuesday, October 7, 2025 at 4 : 00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our major case unit is currently seeking a Regional Liability Adjuster to join our growing team. This is a remote position.

POSITION OVERVIEW :

Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are the most complex in coverage and represent the company’s largest damage exposures. The claims could originate anywhere in the country. Claims include but will not be limited to commercial auto, general liability (including bodily injury / property damage / personal and advertising injury), product liability, and liquor liability. May also work indirectly with various TPA (third party administrators) as needs arise.

This is a full time / exempt role.

IN THIS ROLE YOU WILL :

• Must possess or secure and maintain appropriate state adjuster license(s) and continuing education credits.
• Works with high authority limits on assignments reflecting a very high degree of technical complexity and coordination.
• Possesses a high and extensive level of technical knowledge and skills including product and industry.
• Negotiate settlements, mitigate losses, and control expenses on our company’s largest losses.
• Maintain a high level of communication with leadership.
• Responsible to provide consultation and participation in the development of large claim strategies handled by both independent and staff adjusters.
• May co-adjust cases to facilitate learning and to impact file.
• Recognized as the company consultant in a field providing technical guidance, assistance, and training to lower level associates. May have regional, zone or companywide scope.

WHAT YOU NEED TO APPLY :

Physical demands & work environment :

CAREER DEVELOPMENT :

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include :

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : and include the link of the job posting in which you are interested.

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Compensation :

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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