Restaurant Manager

Key Performance Objectives :

• Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence,
• Develops specific goals and plans to prioritize, organize, and accomplish work tasks,
• Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms
• Assists in the ordering of F&B supplies, cleaning supplies and uniforms
• Get to know and personally engage with regular guests
• Ensure guest satisfaction
• Monitor all guest complaints, actioning steps where necessary
• Food & Beverage Planning & Control
• Monthly stocktaking and Ensure tight control over F&B security to avoid damage or theft.