To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications :
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience :
A minimum of 1-2 years of relevant experience is imperative.Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the banks established policies and procedures particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.Additional Information :
Behavioral Competencies :
Adopting Practical ApproachesArticulating InformationExamining InformationFollowing ProceduresManaging TasksProducing OutputProviding InsightsUnderstanding PeopleUpholding StandardsTechnical Competencies :
Application & Submission Verification (Business Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)Customer Understanding ( Consumer Banking)ProcessingProduct Knowledge (Consumer Banking)Remote Work : No
Employment Type : Full-time
Key Skills
Cluster,IT,B2C,Key Account,AutoCAD Drafting
Experience : years
Vacancy : 1