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Corporate Account Manager, Diners Club

Corporate Account Manager, Diners Club

Standard Bank GroupWorkFromHome, Mpumalanga, South Africa
2 days ago
Job description

Overview

Strategically drive the Diners Club CVP across the corporate travel & Bank segments. Achieve Acquisition Retention Risk Compliance and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholders while building a sustainable profitable and balanced portfolio.

Represent the Diners Club brand appropriately in all interactions. Maintain confidentiality for clients and stakeholders. Exhibit expertise in Diners Club products and services. Achieve specific performance targets and activate new accounts. Manage a sustainable pipeline and grow existing accounts through a CRM strategy. Provide exceptional service to Key Accounts with regular communication. Aim for at least 70% penetration in cross-sell and up-sell opportunities. Minimize client attrition to below 5%. Understand industry processes and customer payment practices. Ensure profitability and manage risk effectively. Provide timely feedback and reporting as required.

Responsibilities

  • Represent the Diners Club brand in all interactions and maintain client confidentiality.
  • Achieve performance targets, activate new accounts, and manage a sustainable pipeline.
  • Grow existing accounts through a CRM strategy and provide exceptional service to Key Accounts with regular communication.
  • Aim for at least 70% cross-sell and up-sell penetration and minimize client attrition below 5%.
  • Ensure profitability, manage risk, and provide timely feedback and reporting as required.

Qualifications

Minimum Qualifications

Type of Qualification : Degree or equivalent

Field of Study : Business Commerce

Experience Required

  • Understanding of engagements with corporates and who are the decision makers within.
  • Understanding the types of legal entities in SA.
  • Knowledge of procurement practices.
  • Broad understanding of business travel or travel industry landscape would be beneficial.
  • Card and payments experience would be an advantage.
  • Minimum of 3 years experience in a target driven sales environment; computer literacy particularly Excel (spreadsheets and data interrogation); strong team player for collaborative management of customers.
  • The role is remote but travel to clients within the Western Cape is required.

    • Behavioral Competencies

  • Problem Solving
  • Planning
  • Decision Making
  • Team Player

    • Technical Competencies

  • MS Word / Excel / PowerPoint
  • An understanding of Risk / Credit evaluation
  • Financial Management (Financial)
  • Product and Services Knowledge
  • Risk Awareness

    • Please note : All our recruitment processes comply with the applicable local laws and regulations.

    We will never ask for money or any form of payment as part of our recruitment process. If you experience this please contact our Fraud line.

    Remote Work : Yes

    Employment Type : Full-time

    Key Skills

    Logistics & Procurement,Health Education,Gynecology,Marine Biology,Government

    Experience : years

    Vacancy : 1

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    Account Manager • WorkFromHome, Mpumalanga, South Africa