Senior Journey Specialist – Owned Brands

Senior Journey Specialist – Owned Brands

Join to apply for the Senior Journey Specialist – Owned Brands role at Wilderness

PRIMARY PURPOSE

The Journey Specialist is responsible for managing and completing the booking confirmation process on the Wilderness Window.

The position is based in Cape Town or Johannesburg.

Job Description

Communicate and deliver exceptional service to all stakeholders involved.

Detailed Responsibilities

• Manage and complete booking confirmation process on Wilderness Window platform.
• Continuous communication and excellent service delivery to the Ops specialist at all times.
• Strengthen the bond and partnership with stakeholders through effective communication and exceptional service, knowing their business trends and guests needs, ad hoc attending relevant familiarization trips with Ops specialist (if and when required).
• Maintain in-depth supplier knowledge to maximize the mutually beneficial relationship with AP partners.
• Ensure accuracy and financial health of bookings.

CANDIDATE PROFILE Qualification

Experience

Skills

Interests

A passion for wildlife and a commitment to sustainability and conservation.

Apply for this position with us on WhatsApp. Simply send the word ‘Hi’ to

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