Debtors Clerk (Accountants Recieveable)

Knowledge and skills required :

• Microsoft Excel, Office and Google
• Must be able to work independently
• Attention to detail
• Must have good numerical ability
• Strong problem-solving ability
• Be able to deal with high volumes and work under pressure
• Results and deadline driven
• Honest, trustworthy and loyal
• Provide high quality customer service
• Excellent written and oral communication skills
• Organizational and time management skills
• Strong administrative skills
• Receipting and allocating customer payments. Capturing payments from remittance advices, proof of payments, deposits slips, etc
• Reconciliation of debtors accounts when required
• Ensuring that any discrepancies regarding credit and debit are attended to
• Liaising with customers, sales representatives and branch managers to resolve customer queries
• Emailing customer statements, copy invoices, credit notes etc.
• Calling customers on an ongoing basis to ensure that all documentation is in place for prompt payment.
• Collection of overdue accounts and reducing delinquencies / debtors days by ensuring that all accounts are paid within their terms and credit limits.
• Mitigating risk by escalating areas of concern / problem accounts
• Identify problematic accounts, and take required action
• Take corrective action on invoices not paid or short paid, either internal or external customers
• Managing customer files including credit applications, credit limit increase documentation, credit vetting and financial info ensuring the file is kept up to date
• Maintaining customer master file ongoing review of customer credit details and ensuring all customer contact details are continuously updated.
• Ongoing risk assessment and review of customer credit limits and requests
• Periodic running and review of credit information reports including bank codes, credit bureau reports, sureties and other security.
• Managing of credit limits within delegated level of authority.
• Daily / weekly / monthly review of credit limits within designated debtors book
• Various ad-hoc duties such as accounts support, month end closing, cash control backup, FICA capturing etc
• Filing