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Restaurant Manager

Restaurant Manager

Bailey'S BedfordviewJohannesburg, Gauteng, South Africa
2 days ago
Job description

Restaurant Manager – Gauteng, Johannesburg

Job Type : Full‑time

Location : Gauteng, Johannesburg

Job Summary : The Restaurant Manager will oversee the daily operations of a restaurant, ensuring high standards of service, quality, and customer satisfaction. This role requires strong leadership, operational expertise, and a thorough understanding of Asian cuisine and hospitality standards.

Key Responsibilities

  • Operational Management : Manage day‑to‑day restaurant operations, including opening and closing procedures, food preparation, presentation, and service quality. Ensure compliance with health, safety, and hygiene regulations.
  • Staff Management : Recruit, train, and supervise front‑of‑house and back‑of‑house staff. Prepare staff schedules, support performance appraisals, motivate staff, and resolve conflicts effectively.
  • Customer Experience : Monitor customer satisfaction, address complaints promptly, and maintain a welcoming, efficient, and professional dining environment. Build relationships with regular guests and promote customer loyalty.
  • Financial Oversight : Monitor budgets, control costs, and optimize profitability. Track sales performance, prepare regular financial and operational reports, and manage inventory, ordering, and supplier relations.
  • Marketing & Promotion : Collaborate with the marketing team to promote the restaurant through campaigns, social media, and community events. Implement strategies to increase footfall and boost repeat business.

Key Requirements

  • Minimum 3–5 years’ experience in restaurant or hospitality management.
  • Strong knowledge of Asian cuisine, dining culture, and service standards.
  • Excellent leadership, communication, and problem‑solving skills.
  • Proven ability to work under pressure, manage long hours, and work flexible shifts including evenings, weekends, and holidays.
  • Strong financial acumen with experience in budgeting, cost control, and reporting.
  • Knowledge of restaurant technology systems (POS, reservations, inventory management).
  • High attention to detail and commitment to service excellence.

    • Preferred Qualifications

  • Certification in hospitality or restaurant management.
  • Experience managing a luxury or fine‑dining establishment.
  • Familiarity with wine and cocktail programs.
  • South African citizenship (required).

    • Why Join Us?

  • Lead a passionate and talented team in a renowned establishment.
  • Competitive salary with performance‑based incentives.
  • Opportunities for professional growth and career advancement.

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    Restaurant Manager • Johannesburg, Gauteng, South Africa