HR Administrator - KZN

Overview

HR Administrator - KZN role at Fidelity Services Group. The main objective is to assist the HR department in running efficiently by managing essential administrative tasks and supporting HR professionals in their daily activities.

Position details

Position Number : TBC

Paterson Grade : N / A

Critical Job : No

Suitability For Persons With Disability : Yes

Credit Check : Yes

Organisational Structure : Line Manager (1st Level) – Regional HR Manager

This Job : HR Administrator

Subordinates (1st Level) : N / A

Qualifications

Minimum Qualification : Matric / Grade 12 (NQF Level 4)

Preferred Qualification : HR Certificate / Diploma; Bachelor’s degree in Human Resources (NQF Level 05 / 06)

Experience

Minimum Experience : 1 to 2 years’ proven experience in an administrative and people focused environment.

Outputs and responsibilities

• Key Performance Indicators : Learning and Development; Culture & Transformation; HRIS; Compliance and Benefits; Employee Experience; Accurate employee data maintenance.
• Filing : Ensure filing is up to date and accurate daily.
• Recruitment & Selection Support : Assist HR generalist to fill vacancies within 30 days of MRQ; post adverts, shortlist, set up interviews, assessments and reference checks as per policy.
• Benefits & Compliance : Administer compensation and benefits; maintain confidential employee records; ensure labor law and policy compliance; drive HR policies; process terminations (UIF, provident fund, etc.); assist with IODs as required.
• Employee Relations : Address complaints, drive internal communication, act as first point of contact for HR queries.
• Performance Management : Support managers with evaluations and performance reviews.
• Training & Development : Organize training initiatives for employees.
• Administration & Reporting : HR metrics gathering and analysis; update and present reports with KPIs; manage HR trackers; prepare HR documents; end-to-end HR administrative functions as required.
• General : Maintain knowledge of position facets; attend meetings; keep workstation tidy; adhere to office hours; process emails daily; assist with ad-hoc tasks and industry trend monitoring.
• Standard Operating Procedures : Uphold disciplinary code, SOPs, agreed targets, service standards, and company values; ensure timely feedback and compliance.
• Competencies : Excellent communication; action orientation; results-driven; time management; interpersonal skills; organization; attention to detail; problem solving; analytical ability; adaptability; teamwork; self-starter; proactive approach.

Seniorities, type and function

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