Supply Chain Co-ordinator

Job Purpose :

An efficient, functional supply chain is the backbone of any successful regional operations, and you will use your expertise in :

Logistics management, forecasting, and transportation to build better supply processes.

Create contingency plans in case of disruption.

Ensure key leadership has up-to- date and transparent reporting.

Minimum Job Requirements :

Matric essential.

Degree or Diploma in Logistics / Supply Chain is preferable.

Minimum 5 years experience logistics experience.

Excellent Excel skills.

Valid Driver's Licence and own transport.

Essential Duties :

Report to the Customer Services Centre Manager and the Logistics Manager :

Implement new processes and procedures for the Supply Chain department.

Create new reporting and track information.

Liaise with vendors and transportation partners to determine ideal scheduling and timelines.

Evaluate existing business processes and recommend improvements

Source rates from service providers depending on the services requested by the customer (shipping lines, transporters, clearing agent).

Prepare quotations.

Open, maintain, and finalise shipment files.

Onboarding of customers onto Workflow System.

Complete vessel bookings with shipping lines

Monitor stack dates and keep customer informed.

Arrange customs clearance where applicable with the nominated clearing agent and send clearance documents.

Capture customer invoice.

Request shipping line invoices.

Liaise with various internal and external stakeholders to ensure full end-to-end supply chain process is adhered to.

Confirm payments from customers with the Finance department.

Attend to customer related queries.

Attend to adhoc queries.

Skills and Competencies :

Analytical skills.

Good understanding and demonstrated commitment to internal controls.

Proven analytical and problem-solving skills.

Commitment to continuous improvement of work process.

Ability to work and make decisions under rapidly changing and pressurised circumstances.

Strong attention to detail and accuracy.

Ability to communicate well at all levels.

Good business acumen.

Initiative and enthusiasm.

Good planning and organisational skills.

Self-confident & self-motivating.

Ability to work under pressure.

Self-motivated to learn new concepts and participate in new projects.