Recruitment and Operations Manager

Recruitment and Operations Manager - Cape Town Job Description Are you an experienced Recruitment and Operations Manager to lead a dynamic team and drive excellence in recruitment strategy and operations? With 10-15 years of experience, a proven track record in recruitment (especially in foreign language services), and the ability to mentor and manage diverse teams. An ideal candidate would be results-driven, a strategic thinker with a passion for Recruitment and Operations. Key Requirements: Diploma or Degree in Business or similar qualifications/experience. 10 - 15 years covering recruitment strategy and operations, within a recruitment agency environment. Proven experience in Recruitment (Foreign Language) with a deep understanding of recruitment companies. Knowledge of managing diverse recruitment teams with a focus on innovation and high-quality delivery. Minimum 5 years experience at Management level, responsible for ensuring the running of a profitable business with bottom line accountability. Extensive experience in Perm Recruitment, or service-related industries. Proven success in securing diverse business contracts, delivering impactful results and successful branch/operations within the Perm environment. Exceptional negotiation and persuasive communication skills. Ability to work independently and collaboratively in a dynamic environment. Previous Industrial Relations (IR) experience and good knowledge of IR procedures will be an advantage. Ability to conduct presentations to secure contracts/ service level agreements. Computer literate (MS Office). Valid drivers' license with own reliable vehicle essential. Responsibilities: Lead and mentor a diverse team of Recruiters, ensuring excellence in recruitment across various occupations Utilize recent on-the-desk experience for effective candidate matching and successful placements Develop and implement innovative recruitment strategies, staying ahead of industry trends Drive process improvements and operational efficiencies, maintaining quality and timely delivery Foster strong client relationships, ensuring repeat business and sustained growth Analyse market trends and adapt strategies to maintain competitive edge Character Traits: Tenacious and ambitious Structured and systematic Innovative and proactive problem solver Confident and assertive Committed and loyal Results-driven with strong leadership qualities Driven by placement ratios translating into financial benefits Sales-oriented and motivated Working Hours: 08h00 to 17h00 (Monday to Friday), with overtime as required. If you're ready to take on this exciting challenge and drive success in Recruitment Strategy and Operations, apply now! Join us and become part of a winning team in Cape Town. Company Description Fempower Personnel (Pty) Ltd is a level 1 B-BBEE multi-specialist recruitment agency equipped to handle the demands of South Africa's staffing needs. The Organization has a national footprint and exercises uniform customer service methodology across all branches. Fempower Personnel (Pty) Ltd is a wholly owned subsidiary of Workforce Holdings Limited. The organization focuses on providing efficient outcomes based on best recruitment practices.