General Manager

General Manager role for this Lodge is a 20-room lodge located in the heart of Mkuze. They pride themselves on providing exceptional hospitality experiences to their guests with a focus on comfort personalized service and attention to detail.

The General Manager will oversee the daily operations of the lodge ensuring smooth running of all departments including housekeeping kitchen maintenance and reservations. This role requires a hands-on leader with strong organizational financial and interpersonal skills.

Manage and lead a team of 15 staff members across all departments.

Implement and maintain stock control systems for all departments.

Oversee financial management including bookkeeping budgeting and reporting.

Prepare and submit weekly spreadsheet reports detailing sales stock levels and operational metrics.

Supervise reservations including bookings emails invoicing and payments in collaboration with the assistant.

Ensure high standards of service guest satisfaction and operational efficiency.

Maintain lodge facilities ensuring maintenance and repairs are handled promptly.

Order and manage supplies across all departments.

Ensure compliance with health safety and hospitality regulations.

Requirements

Proven experience as a General Manager or in a senior management role within a lodge or hospitality setting.

Experience with NightsBridge and systems.

Strong financial literacy and experience managing bookkeeping and reporting.

Excellent leadership communication and organizational skills.

Drivers license is essential. Speaking Zulu would be a bonus!

Ability to live on-site and commit to a hands-on operational role and be able to handle staff management and team work.

Benefits

Competitive salary between R12000 R15000 per month excluding meals.

Live-in accommodation provided.

Proven experience as a General Manager or in a senior management role within a lodge or hospitality setting. Experience with Knightbridge and systems. Strong financial literacy and experience managing bookkeeping and reporting. Excellent leadership, communication, and organizational skills. Drivers license is essential. Speaking Zulu would be a bonus! Ability to live on-site and commit to a hands-on, operational role and be able to handle staff management and team work.

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 15000 - 15000