Product Delivery Technical Manager

JenRec RecruitmentCape Town, South Africa

10 days ago

Job description

Role Overview

The Product Delivery Manager will act as a technical liaison with customer teams and support project delivery. The role involves reviewing technical requirements, troubleshooting network issues, analysing network data, and contributing to network automations and reporting using tools such as Unison.

Key Responsibilities

Act as a technical liaison with customer teams (RF engineers, tools teams)
Support project delivery in collaboration with the existing team
Assist with technical requirements including :

Developing and reviewing technical documentation

Reviewing rules and configuration parameters

Identifying misconfigurations and recommending corrective actions

Analysing network data using Unison

Building SQL- and Python-based reports, designing policies, and developing network automations using Unison

Liaise directly with operators on :

GPL configuration queries

ANR rules

PCI / RSI management

Minimum Requirements

Degree in Engineering, IT, or equivalent from a recognised university

Strong technical background in telecom / RAN environments

Familiarity with C-SON, RF parameters, and configuration management

Ability to analyse network data and troubleshoot network issues

Comfortable working across time zones

Strong project management and communication skills

Innovative, proactive, and adaptable to change

Excellent written and verbal communication skills

Comfortable working in a fast-paced, agile environment

Reliable fibre internet connection and backup power for remote work.

The ideal candidate is highly technical, analytical, and confident in interacting with customer teams. They thrive on solving complex problems, delivering high-quality results, and contributing to a collaborative, high-performing team.

Application Information

Qualified candidates are invited to submit a comprehensive CV.

If you do not hear from us within two weeks, please consider your application unsuccessful.

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Technical Manager • Cape Town, South Africa