Branch Manager (Insurance)

• Lead a high-performing sales team in the funeral insurance space.
• Take ownership of branch operations, ensure compliance, and drive strategic growth initiatives.

Minimum Requirements:

• Completed Grade 12.
• RE5.
• Tertiary admin qualification (desirable).
• 3 or more years’ Funeral Insurance industry experience.
• 2 or more years of Branch Management experience.
• FAIS and Long-Term Insurance Act knowledge.
• Excellent English (written and spoken); additional languages preferred.
• Strong admin and customer service.
• Strong MS Office and assessment tools/software skills.
• Valid Driver’s Licence.

Duties and Responsibilities:

• Recruit and manage a team of Sales Managers and Advisors.
• Plan and execute marketing strategies.
• Achieve recruitment, sales, and retention targets.
• Address poor performance and ensure target delivery.
• Comply with FAIS, Long-Term Insurance Act, and data privacy legislation.
• Report regularly to senior management.
• Allocate advisors to worksites and manage those relationships.
• Ensure daily admin processes run smoothly.
• Oversee training and development of the sales team.
• Manage debt control and commission statements.
• Compile and submit weekly reports.