Internal Sales Support

We’re Hiring : Internal Sales Support (3-Month Contract)

Location : Germiston

Start Date : Immediately

Contract : 3-month fixed-term, with the opportunity for permanent placement based on performance

We’re looking for a proactive and organised Internal Sales Support team member to assist our sales department and customers. If you are fluent in Afrikaans , detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Minimum Requirements :

Fluent in Afrikaans (spoken and written)

Matric (Grade 12)

Previous experience in internal sales or a sales support environment

Immediate availability

Key Knowledge Areas :

ERP systems

Product and store operation knowledge

Safe lifting and carrying techniques

Admin procedures and company documentation

Receiving processes

Re-order facility and mark-up / gross profit (GP) calculations

Goods and services provided by the company

Key Responsibilities : Sales Support :

Manage correspondence between Sales Consultants and customers

Monitor and update customer accounts

Provide data and reports to support sales performance

Track sales targets and assist in lead generation

Source new sales opportunities via inbound and outbound communication

Forward qualified leads to the sales team

Arrange appointments and follow up on outstanding quotes

Keep consultants updated on order status, promotions, deliveries, and customer queries

Customer Service :

Provide accurate stock, pricing, and product information

Communicate order and delivery status to customers

Resolve queries, including delivery issues, back orders, faulty stock, and account problems

Update customer contact information

Promote products and services to stimulate customer interest

Respond professionally and objectively to complaints

Order Administration :

Process emailed orders from customers and consultants

Compile and forward quotations, including price calculations

Accurately process orders with correct pricing, item numbers, and discounts

Follow up on quotations that haven’t been converted to sales

If you do not hear from us within two weeks, please consider your application unsuccessful.