Cloud Data Platform Support Engineer

Overview

WatersEdge Solutions is seeking a technically astute Cloud Data Platform Support Engineer to support and optimise cloud-based data platforms for a high-growth data-driven business. If you\'re passionate about performance tuning, incident resolution, and platform reliability, this is a chance to work in a cutting-edge environment that values proactive problem solving and automation.

Location : Remote (South Africa)

Employment Type : Full-Time

What You’ll Do

Reporting to the Data Engineering function and working alongside Full Stack Support Engineers, you’ll be responsible for keeping mission-critical systems running smoothly across Microsoft Azure environments. Your day-to-day will include responding to incidents, implementing automation scripts, and driving improvements in monitoring, observability, and system resilience.

Key Responsibilities

• Provide technical support for Azure-hosted data platforms including warehouses, pipelines, and distributed computing services
• Resolve production incidents related to system performance, stability, and data reliability
• Perform root cause analysis and contribute to long-term system improvements
• Monitor system health and automate recurring tasks with Python, Bash, or PowerShell
• Develop and maintain real-time monitoring dashboards and alerts
• Collaborate with engineers and client-facing teams on technical issue resolution
• Implement runbooks, documentation, and contribute to continuous improvement initiatives
• Stay current with emerging tools in Azure, Kubernetes, Databricks, and cloud-native ecosystems

What You’ll Bring

Nice to Have

What’s On Offer

Company Culture

At WatersEdge Solutions, we match top engineering talent with purpose-driven innovation. You’ll join a team that values autonomy, continuous improvement, and high performance—where every contribution matters and systems are built to scale securely and efficiently.

If you have not been contacted within 10 working days, please consider your application unsuccessful.

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