Debt Collector

SUMMARY:
We are seeking a highly professional and experienced Debt Collector based in Rustenburg to lead our Collections Department and drive growth for LB Collections, our registered debt collection division. This senior role involves managing in-house collections, overseeing legal files with external attorneys, monitoring Age Analysis reports, and ensuring compliance with all relevant legislation. You will also manage a small team and contribute to the continuous improvement of our processes.

POSITION INFO:
Key Responsibilities:

• Recover overdue levies, water accounts, and other arrears across multiple complexes.
• Manage legal files and liaise with attorneys, with strong understanding of legal procedures and terminology.
• Issue Letters of Demand and negotiate repayment arrangements.
• Escalate overdue accounts, maintain accurate records, and prepare reports.
• Lead and support two staff members within the Collections Department.
• Drive growth initiatives for LB Collections and contribute to process improvements.
• Assist owners with arrear queries in a professional and solution-driven manner.

• Minimum 2–3 years’ professional debt collection or credit control experience at a senior level.
• Post-matric qualification in finance, accounting, law, or related field (compulsory).
• Knowledge of the National Credit Act (NCA), POPI Act, and legal file management.
• Familiarity with the Sectional Titles Schemes Management Act (STSMA) is advantageous.
• Strong leadership, negotiation, and stakeholder management skills.
• High level of professionalism, accountability, and attention to detail.