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Medical Quality Evaluator

Medical Quality Evaluator

Heidi HealthWorkFromHome, Eastern Cape, South Africa
7 days ago
Job description

Who are Heidi?

Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.

We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.

Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose : to strengthen the human connection at the heart of healthcare.

Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.

We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?

The Role

Join us in shaping the future of healthcare. Working closely with our Medical Knowledge Team, you’ll be a Medical Quality Evaluator helping to make healthcare AI systems smarter, safer, and more accurate. Your expertise will directly influence how AI supports clinicians and improves patient care.

This is a casual, flexible role (approximately 25 hours per week) perfect for people with a background or strong interest in medicine and health sciences who want to contribute to the next generation of clinical technology.

What you’ll do :

Identify and categorise medical terms, diagnoses, treatments and procedures accurately.

Contribute to the evaluation and refinement of AI tools that support clinicians

Work with and learn from a multidisciplinary team of doctors, scientists, designers, mathematicians engineers and AI experts.

What we will look for :

This role is ideal for :

Medical or health science students (e.g. medicine, nursing, pharmacy, allied health, biomedicine, medical science)

Recent graduates or junior doctors

Allied health professionals or pharmacists seeking flexible, part-time or ad hoc work.

You’ll bring :

A strong grasp of medical terminology : from drugs and diseases, to clinical procedures, investigations, clinical frameworks, stretching across concepts from a broad range of specialties.

Excellent attention to detail and accuracy when handling complex medical information.

The ability to work independently and manage your own time effectively.

Curiosity, a growth mindset and a passion for advancing medicine and technology.

Why you’ll love it

Make an impact : Your insights will shape AI tools used in real clinical settings.

Learn continuously : Work alongside a diverse team advancing healthcare technology.

Work flexibly : Contribute from anywhere, on a schedule that fits your life, whether between classes or after work.

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you.

What do we believe in?

Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world’s health demands it. We believe in progress built through precision, pace, and ownership.

Live Forever - Every release moves care forward : measured, safe, and built to last. Data guides us, but patients define the truth that matters.

Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character.

Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on.

Get Better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output.

Our mission is clear : expand the world’s capacity to care, and do it without losing the humanity that makes care worth delivering.

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

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Quality • WorkFromHome, Eastern Cape, South Africa

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