Front of House Manager - Doppio CollectionSpur Corporation • ZA
Front of House Manager - Doppio Collection
Spur Corporation • ZA
15 hours ago
Job descriptionThe Front of House Manager is responsible for managing the overall guest experience, ensuring exceptional service and smooth daily operations. Greet and interact with guests to ensure they have a positive dining experience. Handle guest complaints and concerns promptly and professionally, striving to resolve issues to the satisfaction of the guest. Monitor the dining area to ensure it is clean, well-maintained, and welcoming. Drive brand Identity and brand awareness with staff and build brand ambassadorship Recruit, train, and supervise FOH staff, including hosts, servers, bartenders, and bussers. Schedule staff shifts, manage time-off requests, and ensure adequate coverage during peak and off-peak hours. Conduct regular staff meetings and training sessions to improve service quality and keep staff informed of new menu items or promotions. Evaluate staff performance and provide feedback, coaching, and development opportunities. Oversee daily operations, including opening and closing procedures, reservation management, and seating arrangements. Ensure compliance with health and safety regulations, including food safety, hygiene, and sanitation standards. Coordinate with the kitchen staff to ensure timely and accurate delivery of orders. Monitor FOH waste and damages, and implement efficient procedures to minimize costs, including labour, supplies, and equipment maintenance. Foster a healthy competitive spirit and a culture focused on sales and growth. Maintain high standards of service and hospitality, ensuring consistency and quality in all guest interactions. Implement and enforce service protocols and standard operating procedures. Regularly review and update the FOH procedures to improve efficiency and service quality. Communicate and implement brand marketing briefs to the team and oversee the training and execution of brand campaigns. Participate in developing strategies to attract new customers and retain loyal patrons. Foster effective communication and collaboration between the FOH and kitchen teams. Act as a liaison between the management team and FOH staff, ensuring alignment on restaurant goals and policies. Address and resolve any conflicts or issues that arise among staff or with guests. Administrative / Management jobs
Job title : Front of House Manager - Doppio Collection
Job Location : Gauteng,
Deadline : December 24, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
Overview :
Job Requirements
Key Responsibilities :
Guest Experience Management :
Staff Management :
Operational Oversight :
Costs and Sales
Quality Control :
Marketing and Promotions :
Communication and Collaboration :
Create a job alert for this search
Front Of House Manager • ZA
Related jobs
Kitchen Manager - Doppio Collection
Spur Corporation • ZA
Job title : Kitchen Manager - Doppio Collection.The Kitchen Manager is responsible for overseeing the kitchen operations, ensuring the execution of high-quality dishes, managing costs, and maintain...Show more
Last updated: 15 hours ago • Promoted • New!
General Manager - Doppio Collection
Spur Corporation • ZA
Job title : General Manager - Doppio Collection.The General Manager is responsible for overseeing all aspects of restaurant operations, ensuring an exceptional guest experience, managing financial ...Show more
Last updated: 15 hours ago • Promoted • New!
Assistant General Manager - Doppio Collection
Spur Corporation • ZA
Job title : Assistant General Manager - Doppio Collection.The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, ensuring the delivery of an exc...Show more
Last updated: 15 hours ago • Promoted • New!
Front of House Host - Doppio Collection
Spur Corporation • ZA
Job title : Front of House Host - Doppio Collection.The Front of House Host plays a crucial role in creating a welcoming and memorable dining experience for guests.
This role involves managing guest...Show more
Last updated: 15 hours ago • Promoted • New!
Area Manager
Network International • South Africa
Do you have experience in the food industry? Only applicants with relevant food industry experience will be considered.Are you passionate about great food, great service, and building high-performi...Show more
Last updated: 30+ days ago • Promoted
Floor Manager (40hr) - Foschini - V&A Waterfront
TFG • ZA
Job title : Floor Manager (40hr) - Foschini - V&A Waterfront.The ability to support the store management team to provide outstanding leadership to the store team.
Ensures the team executes operation...Show more
Last updated: 5 days ago • Promoted