Property Administrator – Bloemfontein
Location : Bloemfontein Regional Office
Division : Property Management
Reporting to : Property Manager
Purpose of the Role
To perform the full administrative function in lease preparation and conclusion, and to effectively manage arrears and tenant queries.
Key Performance Areas & Responsibilities
Tenant Administration
- Load and update tenant information on the in-house PIMS system
- Manage tenant statements including :
Receipt allocations from bank statements
Expiry trackingInterest and meter reading generationManual billings, adjustments, recoveriesLease billings and debit runsFinalized statements and debit ordersReconciliations and query resolutionHandle tenant turnoverFinalize vacated tenant accounts and deposit refundsLease Administration
Obtain credit checks and FICA documentationRaise Lease Input Summary (LIS)Capture leases on the in-house PIMS systemUpdate lease registerLiaise with leasing departmentManage annual municipal and rates increasesArrear Administration
Follow up on outstanding paymentsUpdate arrears reportUtilize company credit control service provider facilities (TPN)Prepare handovers to Legal Credit Controller where applicableProperty Administration
Maintain property and unit data on the in-house PIMS systemNotify utility companies of tenant changes and monthly accrualsMaintain parking schedules and access discsProcess municipal and other invoicesPerform account reconciliationsConsolidate monthly management reportsSkills and Competencies
Essential Attributes
Strong communication skillsInnovative thinking and process adherenceDynamic and enthusiastic approachProfessional tenant interactionEffective time managementProfessional attitude and initiativeDeadline-drivenHigh attention to detail and numerical accuracyExperience in Body Corporate and Sectional Title administration (advantageous)Business Skills
Excellent interpersonal and negotiation skillsStrong organizational and project management abilitiesFlexibility to work outside office hours for events or activationsHuman Capital Attributes
Honest and reliablePositive attitude and motivationLead by exampleAssertive and effective communicatorSensitive to client and staff needsAbility to foster a professional office environmentStrong moral values, empathy, and career-driven mindsetQualifications and Experience
Minimum Requirements
Grade 12 (Matric)Relevant diplomaStrong proficiency in MS Office and relevant software packagesExperience
Minimum of 5 years in a Property Administrator roleFinancial accounting experienceCustomer service backgroundExperience in property leasingProficiency in PIMS or MDA systems#J-18808-Ljbffr