Change Manager

Responsibilities

• Ensure change readiness and stakeholder alignment throughout Integration, Functional, Regression, Automation and User Acceptance Testing phases.
• Define own workplan and deliverables with guidance from the Manager : Project Change Management and prioritise own deliverables and work activities.
• Deliver high quality and relevant work which includes deliverables such as project change management strategies; communication plan; stakeholder analysis and management plan; leadership action plan; project change management risk register; project change management progress report / dashboard; coordination of actions linked to the systems training team; and workplans / implementation plans for all the above.
• Develop, communicate and facilitate holistic and integrated change strategies and frameworks that support the strategic and operational objectives of the programme.
• Identify and implement appropriate change tools as well as ensure alignment of governance processes with those defined by the organisation's Change Management Centre of Excellence (COE).
• Define and maintain the aggregated change roadmaps for the delivery of initiatives that will lead to business and operational benefits within the programme.
• Drive the delivery of a single view of change across the Programme to ensure a holistic change management approach for long-term sustainability.
• Engage key stakeholders to better understand their vision of success and help them identify how they can contribute to the overall vision of success.
• Develop and implement change management plans for large and complex business regulatory and transformational programmes that minimise potential risks, maximise stakeholder adoption and usage as well as / minimise resistance.
• Develop and execute the communications strategy and approach for business regulatory and transformational programmes.
• Change management technical proficiency in line with the organisation's change management COE.
• Provide comprehensive reports on the function, including overall change readiness, adoption and business impact, and lessons learnt within the programme.
• Work in collaboration with the system training team.

For more information please contact : Arnel Styger

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