Job category : FMCG, Retail, Wholesale and Supply Chain
Location : Western Cape
Contract : Permanent
Remuneration : Market Related
EE position : No
Introduction
Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.
Key Responsibilities
- Analyse current systems solutions and business requirements
Interpret and provide input to translate complex business requirements into business requirement definitions and specifications.
Analyse and evaluate required system enhancements.Analyse existing systems and interfaces for modification / improvement purposes.Design new or enhanced systems to accommodate business needsParticipate in the process design or re-design and translate business / user requirements / processes into a system design.
Design system enhancements.Change systems specifications based on testing problems / changing requirements.Design interfaces and solutions with other systems.Complete peer review of team change requests submissions.Provide input to deployment plans based on designs.Testing of proposed solutionsDevelop system test plans for system, regression and integration testing.
Perform systems testing and integration testing, and feedback results.Assist business stakeholders with functional and integration testing of solutions and changes.Participate in the implementation of new solutions to ensure successful integration into current environmentManage the creation and hand-over of the system administration procedures.
Participate in the post-implementation reviews for completed projects.Ensure SME input during the implementation process.Support current solutionsAttend to user queries, incidents and requests as per ways of working.
Ensure the stability of the existing systems environment in line with agreed SLA’s.Provide input and guidance for development and technical support teams.Provide functional leadership and guidance.Complete peak checks during peak periods.Collaborate with and support ITS and the BusinessIntegrate with relevant business and IT stakeholders.
Provide system input to design of user training material.Provide operational support to the business area.Provide knowledge transfer and support to team members.Collaborate with 3rd party service providers for operational, technical and functional support.Create and maintain documentationDevelop and maintain all relevant SDLC documentation.
Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.Update standby and support manuals.Job Requirements
Minimum 3 years IT qualification.Minimum 5 years relevant IT experience.Will be required to perform standby duties on a rotational basis.Additional Criteria
Strong XML and relational database knowledge.Strong SQL Query, SQL DBA and SSIS (SQL Server Integration Services) knowledge and experience.Knowledge of Cloud technologies and principles.Strong working knowledge of various system integration formats.Experience working on projects or large continuous improvement initiatives independently.Project management and testing methodology knowledge.Supply chain knowledge / understanding advantageous.Takes ownership, accountability and is self-motivated.Attention to detail is required.Is aware of and responsive to internal and external events and influences on the technical landscape.Ability to research technology-related concepts, trends and best practices, and apply findings.Appropriately derives and organizes the essence of information to draw solid conclusions.Looks beyond symptoms to uncover root causes of problems to be solved.Synthesizes data from different sources to identify trends.Demonstrates a results-oriented mindset in planning and implementing activities / projects.Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.Prepares clear, well-structured presentations using a variety of tools and techniques.Prepares written reports and briefs and communicates ideas clearly.Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.Adjusts to work effectively within new work structures, processes, requirements, or cultures.Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.#J-18808-Ljbffr