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Systems Analyst I

Systems Analyst I

WoolworthsWes-Kaap, South Africa
30+ days ago
Job description

Job category : FMCG, Retail, Wholesale and Supply Chain

Location : Western Cape

Contract : Permanent

Remuneration : Market Related

EE position : No

Introduction

Understand and translate business requirements into quality system solutions and ensure optimal system performance and stability through support and continuous improvement.

Key Responsibilities

  • Analyse current systems solutions and business requirements

Interpret and provide input to translate complex business requirements into business requirement definitions and specifications.

  • Analyse and evaluate required system enhancements.
  • Analyse existing systems and interfaces for modification / improvement purposes.
  • Design new or enhanced systems to accommodate business needs
  • Participate in the process design or re-design and translate business / user requirements / processes into a system design.

  • Design system enhancements.
  • Change systems specifications based on testing problems / changing requirements.
  • Design interfaces and solutions with other systems.
  • Complete peer review of team change requests submissions.
  • Provide input to deployment plans based on designs.
  • Testing of proposed solutions
  • Develop system test plans for system, regression and integration testing.

  • Perform systems testing and integration testing, and feedback results.
  • Assist business stakeholders with functional and integration testing of solutions and changes.
  • Participate in the implementation of new solutions to ensure successful integration into current environment
  • Manage the creation and hand-over of the system administration procedures.

  • Participate in the post-implementation reviews for completed projects.
  • Ensure SME input during the implementation process.
  • Support current solutions
  • Attend to user queries, incidents and requests as per ways of working.

  • Ensure the stability of the existing systems environment in line with agreed SLA’s.
  • Provide input and guidance for development and technical support teams.
  • Provide functional leadership and guidance.
  • Complete peak checks during peak periods.
  • Collaborate with and support ITS and the Business
  • Integrate with relevant business and IT stakeholders.

  • Provide system input to design of user training material.
  • Provide operational support to the business area.
  • Provide knowledge transfer and support to team members.
  • Collaborate with 3rd party service providers for operational, technical and functional support.
  • Create and maintain documentation
  • Develop and maintain all relevant SDLC documentation.

  • Document, publish and maintain system design (new system developments and enhancements) and all interfaces with other systems.
  • Update standby and support manuals.
  • Job Requirements

  • Minimum 3 years IT qualification.
  • Minimum 5 years relevant IT experience.
  • Will be required to perform standby duties on a rotational basis.
  • Additional Criteria

  • Strong XML and relational database knowledge.
  • Strong SQL Query, SQL DBA and SSIS (SQL Server Integration Services) knowledge and experience.
  • Knowledge of Cloud technologies and principles.
  • Strong working knowledge of various system integration formats.
  • Experience working on projects or large continuous improvement initiatives independently.
  • Project management and testing methodology knowledge.
  • Supply chain knowledge / understanding advantageous.
  • Takes ownership, accountability and is self-motivated.
  • Attention to detail is required.
  • Is aware of and responsive to internal and external events and influences on the technical landscape.
  • Ability to research technology-related concepts, trends and best practices, and apply findings.
  • Appropriately derives and organizes the essence of information to draw solid conclusions.
  • Looks beyond symptoms to uncover root causes of problems to be solved.
  • Synthesizes data from different sources to identify trends.
  • Demonstrates a results-oriented mindset in planning and implementing activities / projects.
  • Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed.
  • Prepares clear, well-structured presentations using a variety of tools and techniques.
  • Prepares written reports and briefs and communicates ideas clearly.
  • Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
  • Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
  • Adjusts to work effectively within new work structures, processes, requirements, or cultures.
  • Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.
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    System Analyst • Wes-Kaap, South Africa