Senior Business Analyst

IT Business Analyst (ACRN) - Harare or Johannesburg

Role Description : Evaluate business processes, understand business problems or opportunity to identify and capture relevant business (e.g. functional and non-functional) requirements, document As-Is and To-Be Process models.

Drive business improvement across the mining value chain by evaluating and optimizing end-to-end processes through comprehensive analysis to support strategic transformation. Act as a key liaison between stakeholders, technical teams, and end users. Leading requirement reviews, facilitating workshops, developing test-cases and conducting user acceptance testing to ensure solutions align with the end-to-end mining value chain for the business needs. Deliver timely, relevant updates to decision-makers through structured reporting frameworks, enabling informed and agile decision-making.

Key Responsibilities

• Evaluate business processes, proactively identify requirements, and pinpoint opportunities for improvement to design and implement effective solutions.
• Facilitate continuous review and refinement of business requirements to align with evolving operational needs.
• Maintain awareness of emerging trends and best practices in business analysis within the mining sector.
• Lead stakeholder engagements through structured meetings and presentations to communicate insights and proposed strategies.
• Conduct thorough requirements analysis, document findings, and clearly articulate recommendations to cross-functional teams and leadership.
• Extract key insights from stakeholder discussions and translate them into actionable reports.
• Collaborate closely with clients, technical experts, and management to ensure alignment and shared understanding.
• Validate that proposed solutions effectively address business objectives and stakeholder expectations.
• Strategically prioritize initiatives based on their impact and relevance to business goals.
• Act as a bridge between users and stakeholders to facilitate clear communication and mutual understanding.
• Track project milestones and ensure deliverables are completed on schedule.

Industry Expertise

Requirements

5 years). Mining experience preferred.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Research, Analyst, and Information Technology

Industries

Staffing and Recruiting

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