Senior IT Infrastructure Engineer

Senior IT Infrastructure Engineer

Responsibilities

Hybrid Infrastructure Operations

Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments.

Manage HP Synergy blade servers and associated storage technologies.

Administer Hyper-V clusters and failover configurations for Microsoft SQL Server.

Perform regular patching, firmware updates, and server upgrades in line with The Companys IT standards.

Monitor system performance and proactively resolve issues to ensure high availability.

Network Infrastructure

Configure and maintain HP / Aruba network switches and LAN / WAN / VPN connectivity.

Support perimeter security and internal network segmentation.

Configure and manage Azure Virtual Networks (VNets) and Network Security Groups (NSGs).

Monitor Azure network connectivity, performance, and availability.

Integrate on-prem infrastructure with cloud via VPN and ExpressRoute.

Troubleshoot and optimize hybrid network routing.

Collaborate with Security teams to ensure network compliance and resilience.

Internet Connectivity

Manage LAN / WAN / VPN infrastructure.

Coordinate with ISPs and optimize performance.

Perform network monitoring and proactive issue resolution.

Align with hybrid cloud and continuity strategies.

IP Telephony

Administer IP telephony and VoIP systems.

Integrate with Microsoft Teams and collaboration platforms.

Provide hardware / software support for telephony infrastructure.

Maintain documentation of telephony architecture and service providers.

Cloud Integration

Support integration between on-premises infrastructure and Microsoft Azure services.

Administer Azure AD, DNS, and Microsoft 365 services including SharePoint Online and Remote Desktop Services.

Assist in cloud migration and optimization initiatives.

Backup & Recovery

Implement and manage VEEAM backup and disaster recovery solutions.

Conduct regular backup validation and recovery testing.

Lead Disaster Recovery Test Initiatives for The Company.

Support & Escalation

Provide 2nd and 3rd level technical support for infrastructure-related incidents.

Participate in standby and after-hours escalation support.

Document root cause analysis and contribute to continuous service improvement.

Documentation & Reporting

Maintain accurate technical documentation including SOPs, topology diagrams, and configuration logs.

Report on system health, capacity, and risk posture to the IT Infrastructure Manager.

Collaboration & Mentorship

Work closely with the IT Infrastructure Manager and engineering teams to align with The Companys IT strategy.

Mentor junior engineers and contribute to knowledge sharing across the team.

Required Experience & Skills

HP Synergy / Server Blade Infrastructure

Storage Technologies preferably HPE and Fibre Channel

Hyper-V and Hyper-V Clusters

Failover Clusters for Microsoft SQL Server

LAN / WAN / VPN Technology

Microsoft AD / Azure AD / DNS

Remote Desktop Services

Microsoft 365 and SharePoint Online

DNS and Certificate management

IP Telephony

VEEAM Backup and Recovery

Operating Systems Microsoft and Linux

Strong understanding of TCP / IP and internetworking with heterogeneous technologies

Perimeter Security

Minimum Requirements

Diploma / Degree in Information Technology or related field

Minimum 5 years experience in IT infrastructure engineering

Strong knowledge of Windows / Linux server administration, virtualization, and networking

Experience with HP Servers, Switches, Hyper-V, Microsoft SQL Server, and Azure technologies

Familiarity with ITSM practices (Incident, Problem, Change Management)

Proficiency in technical documentation and system architecture

Networking fundamentals and administration skills

Strong knowledge of systems architecture

Advantageous Certifications

ITIL certification

HP Networking Certifications

Network Professional (ACNP)

Microsoft Certifications (e.g., AZ-104, AZ-305)

Linux Certifications (e.g., LPIC-1, RHCSA)

Cisco CCNA or CCNP (as complementary networking knowledge)