Job title : Front Office Administrator
Job Location : Gauteng, Centurion
Deadline : December 07, 2025
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Job Description
To keep offices running smoothly by fulfilling clerical and administrative responsibilities and provide OHS support.Required to prepare for all daily, weekly and monthly tasks to ensure work is timeously completed. Expected to reach certain targets and / or ratios on a daily, weekly and monthly basis.Reception and switchboard management : Greeting customers and other visitors and directing them to relevant offices and meeting roomsReceive incoming callsDirect calls to appropriate departments or personnelTake messages when relevant department or person is unavailableReport any faults to VoIP service provider / ITAnswer incoming calls promptly and courteously within 3 ringsManage switchboard functionality and update contact lists regularlyAllocate phones, pins to new and existing usersPrepare monthly reports on telephone usage.Front Office administrative support : Maintain visitor logs accurately and securelyCoordinate daily mail and courier dispatch and receiptProviding administration support to the teamTracking, replenishing and ordering office supplies to avoid interruptions in standard front office procedure.FM Helpdesk management : Log facilities-related requests promptly into the helpdesk systemAssign and follow up on tickets within agreed service levelsCommunicate with staff and contractors regarding request status.OHS support : Participate actively in occupational health and safety initiativesAssist with emergency evacuation drills and reportingReport and escalate health and safety hazards promptly.Venue / Boardroom co-ordination : Make boardroom bookings and appointmentsManage cancellations and reschedule appointmentsFollow up with clientsManage onsite boardroom bookings and avoid scheduling conflicts.Job Requirements
EDUCATION and / or EXPERIENCE
Higher certificate in office administration or public administration, (NQF Level 5) one-year related experience.Administrative / Management jobs