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Front Office Administrator

Front Office Administrator

Construction Industry Development BoardCenturion, ZA
14 days ago
Job description

Job title : Front Office Administrator

Job Location : Gauteng, Centurion

Deadline : December 07, 2025

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Job Description

  • To keep offices running smoothly by fulfilling clerical and administrative responsibilities and provide OHS support.
  • Required to prepare for all daily, weekly and monthly tasks to ensure work is timeously completed. Expected to reach certain targets and / or ratios on a daily, weekly and monthly basis.
  • Reception and switchboard management : Greeting customers and other visitors and directing them to relevant offices and meeting rooms
  • Receive incoming calls
  • Direct calls to appropriate departments or personnel
  • Take messages when relevant department or person is unavailable
  • Report any faults to VoIP service provider / IT
  • Answer incoming calls promptly and courteously within 3 rings
  • Manage switchboard functionality and update contact lists regularly
  • Allocate phones, pins to new and existing users
  • Prepare monthly reports on telephone usage.
  • Front Office administrative support : Maintain visitor logs accurately and securely
  • Coordinate daily mail and courier dispatch and receipt
  • Providing administration support to the team
  • Tracking, replenishing and ordering office supplies to avoid interruptions in standard front office procedure.
  • FM Helpdesk management : Log facilities-related requests promptly into the helpdesk system
  • Assign and follow up on tickets within agreed service levels
  • Communicate with staff and contractors regarding request status.
  • OHS support : Participate actively in occupational health and safety initiatives
  • Assist with emergency evacuation drills and reporting
  • Report and escalate health and safety hazards promptly.
  • Venue / Boardroom co-ordination : Make boardroom bookings and appointments
  • Manage cancellations and reschedule appointments
  • Follow up with clients
  • Manage onsite boardroom bookings and avoid scheduling conflicts.
  • Job Requirements

    EDUCATION and / or EXPERIENCE

  • Higher certificate in office administration or public administration, (NQF Level 5) one-year related experience.
  • Administrative / Management  jobs
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    Office Administrator • Centurion, ZA

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