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Corporate Counter Manager Sandton City Mac & Bobbi Brown 173

Corporate Counter Manager Sandton City Mac & Bobbi Brown 173

The Estée Lauder Companies Inc.Johannesburg, Gauteng, South Africa
6 days ago
Job description

Overview

Corporate Counter Manager Sandton City Mac & Bobbi Brown 173 at The Estée Lauder Companies Inc. is a dynamic leadership role to lead, coach and develop the team of Sales Associates to achieve sales, customer service and operational targets.

Responsibilities

  • Lead, coach and develop the Sales Associates to achieve all sales, customer service and operational targets.
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting, in-store events and exceptional customer relationship management.
  • Provide leadership to a high-performing team and manage day-to-day store operations.

Qualifications

  • Effective verbal and written communication skills with excellent interpersonal abilities.
  • Quality customer service skills and the ability to win people over.
  • Results oriented with a high drive to meet objectives and standards.
  • Ability to pursue goals beyond what is required or expected.
  • Sensitivity to others' development needs and ability to bolster their abilities; anticipate and meet customers' needs.
  • Diplomacy and tact in handling difficult customer service situations.
  • Ability to guide performance and hold others accountable; cultivate and maintain networks; model respectful teamwork.
  • High attention to detail and organizational skills; ability to work autonomously and contribute to the team.
  • Proactive and positive approach to work and tasks; confidentiality, tact and discretion when dealing with people.
  • Retail sales experience; team leadership; experience with strategic planning and execution; ability to develop financial plans and manage resources; working knowledge of computer systems including email and Microsoft Excel.

    • Job details

  • Employment type : Full-time
  • Job function : Sales and Business Development
  • Industries : Personal Care Product Manufacturing

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