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Store Manager (External Applications Only)
Store Manager (External Applications Only)Cashbuild • Ganyesa, North West, South Africa
Store Manager (External Applications Only)

Store Manager (External Applications Only)

Cashbuild • Ganyesa, North West, South Africa
21 days ago
Job description

Store Manager (External Applications Only)

Join to apply for the Store Manager (External Applications Only) role at Cashbuild .

Description

Protect and grow profitable market share within a store in accordance with the store, division and company strategy.

Requirements

  • Grade 12 with at least 3 years of related retail management experience, or 5 years of related retail management experience.
  • Well‑developed business acumen.
  • Ability to work under pressure.
  • Basic computer literacy.
  • Strong leadership skills.
  • Strong administrative skills.
  • Own transport preferable with a valid driver’s licence.
  • Own cell phone.
  • Sound knowledge of health and safety aspects in line with local OHSA and / or neighboring country legislation.
  • Strong human resources management skills.
  • Attention to detail.

Key Performance Areas

Strategic Management

  • Develop, implement and manage a strategic plan for the store, ensuring alignment with overall divisional strategy and strategic initiatives.

    • Grow and Protect Market Share

  • Grow transactions, sales and market share in store as defined in the budget.
  • Achieve sales budgets and growth objectives.
  • Manage and promote the customer loyalty programmes and third‑party credit.
  • Develop action plans to protect the markets where competitors are entering.
  • Ensure store business plans are implemented and updated when required.

    • Customer Service

  • Manage the implementation and monitoring of the customer service strategy in the store.
  • Ensure an effective delivery service is maintained within the store as per company policy.
  • Grow and maintain VIC and charge card client base.
  • Recommend range improvements to suit the market.

    • Asset Control

  • Manage and control shrinkage within the store as per policy.
  • Protect assets (cash, stock and fixed).
  • Manage debtors within the store.
  • Analyze security requirements and recommend changes.
  • Ensure physical security measures in the store are implemented and maintained.

    • Business Trade Licences (Countries)

  • Ensure that all relevant trade licences are up to date and renewed time‑wise where applicable.

    • Human Resource Management

  • Manage manpower requirements in line with the company and division strategy.
  • Ensure succession planning and career pathing is in place within the store.
  • Ensure open communication / relations with the store employee forum and staff.
  • Ensure training and development is in place for the store.
  • Manage employee relations within the store.

    • Maintaining Store Standards

  • Conduct daily floor walks.
  • Ensure implementation of agreed action plans where necessary.
  • Monitor adherence to company standard compliance in the store.
  • Ensure maintenance of housekeeping standards.
  • Ensure merchandising policies and standards are adhered to.
  • Ensure ready‑for‑business is implemented within the store.
  • Ensure lighting, store and racking are maintained in good condition.

    • Stock Management

  • Ensure stock is ordered and received as per policy.
  • Ensure damage stock is cleared as per policy.
  • Implement obsolete / deranged stock action plans as per policy.
  • Manage slow‑moving stock as per policy.
  • Implement excess stock action plans as per policy.

    • Store Safety (OHSA) Standards

  • Manage safety aspects in line with local OHSA and / or neighbouring country legislation.
  • Ensure all required checklists are completed.
  • Ensure appointment of all OHSA representatives for the store as per law.
  • Investigate, report and manage OHSA incidents.

    • Expense Management

  • Manage the store to the financial model and benchmarks.
  • Maintain expenses in line with budget within the store.

    • Insurance Claims Administration

  • Report all incidents to the relevant insurer.
  • Liaise with relevant insurer on claim particulars and validity.
  • Submit documentation to the relevant insurer.

    • Management of CB Way

  • Implement and maintain controls and disciplines as per the CB Way.

    • Competencies

    Leadership

  • Enthusiastic, inspires others, connects people.
  • Takes lead, inspires, gives responsibilities, uses input from others.

    • Planning

  • Result‑oriented, focused on objectives, perseveres under adversity.
  • Creates plans, sets priorities, ensures resources are available on time.
  • Communicates plans clearly and maintains realistic milestones.

    • Delegating

  • Delegates work understandably, ensures employee competence, clarifies results.
  • Regularly checks progress of delegated tasks.

    • Accuracy / Client Focus / Personal Development

  • Delivers quality results under pressure, maintains integrity, respects client needs.
  • Seeks market information, identifies opportunities, follows development programmes.
  • Uses feedback to improve, focuses on self‑development.

    • Seniority Level

  • Mid‑Senior level

    • Employment Type

  • Full‑time

    • Job Function

  • Sales and Business Development
  • Retail industry

    • Referrals increase your chances of interviewing at Cashbuild by 2x.

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