Sales Specialist - Cloud

Blacfox City of Cape Town, Western Cape, South Africa

Blacfox City of Cape Town, Western Cape, South Africa

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Blacfox is a strategic marketing consultancy focused primarily on the tech sector. We serve some of the world’s largest brands like Microsoft, SAP, SYSPRO, VMware, and Vodacom. At Blacfox, we dream of a world of impeccable customer service and strive to create a better Africa and a better world by leveraging technology. We see tech providers as our partners and work together to help them thrive so that we can achieve our goal of transforming the digital landscape and prioritising customer service.

Overview

We are looking for a Cloud Solutions Specialist to join our inside-sales team. This is a telephonic, inside-sales role focused on identifying customer needs, opening opportunities, and qualifying interest in cloud solutions, including Microsoft 365, Azure, and related services .

The ideal candidate is a confident communicator who can hold credible conversations with business and IT decision-makers, understand high-level cloud concepts, and engage customers in meaningful discussions that open the door for deeper technical consultation. You’ll work closely with our solution architects and solution specialists to move qualified opportunities through the sales funnel.

This role is ideal for someone who enjoys sales conversations, thrives on learning about cloud technologies, and loves helping customers modernise their businesses through technology.

Key Responsibilities

• Lead Qualification & Opportunity Opening
• Engage inbound leads generated by marketing campaigns (via phone, email, or social).
• Conduct structured discovery calls to understand the customer’s environment, challenges, and readiness for cloud adoption.
• Qualify prospects based on defined criteria and open opportunities in CRM for follow-up by solution architects or other specialists.
• Confidently discuss Microsoft Cloud offerings, such as Microsoft 365, Azure, Entra ID, and related security or migration solutions
• Build rapport and trust through professional, helpful conversations.
• Tailor your approach to the customer’s business stage, from simple productivity needs to advanced cloud migration or modernisation projects.
• Use structured scripts and conversation frameworks while maintaining authenticity and curiosity.
• Clearly articulate the value of cloud adoption and the potential benefits of working with our clients as trusted Microsoft partners.
• Work hand-in-hand with solution architects and senior sales specialists to ensure a seamless customer journey from discovery to deal close.
• Accurately capture customer needs, priorities, and timelines in CRM for handover.
• Participate in joint calls or demos when required.

Skill Requirements

Why Join Us?

How to Apply

If you meet the above requirements and are passionate about helping businesses embrace the cloud, we’d love to hear from you. Click the link to fill out the quick application form.

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