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Senior Officer : Hospital Case Management x2 (Witbank & Polokwane Hospitals)

Senior Officer : Hospital Case Management x2 (Witbank & Polokwane Hospitals)

Road Accident FundZA
11 hours ago
Job description

Job title : Senior Officer : Hospital Case Management x2 (Witbank & Polokwane Hospitals)

Job Location : Limpopo,

Deadline : October 30, 2025

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Key Performance Areas

Assessment of Injuries

  • Assess extent of injuries on admitted patients.
  • Daily assessment of patient according to prescribed measurements.
  • Conduct daily patient scoring and data collecting.
  • Monitor quality of care.
  • Select and monitor clinical pathways.
  • Identify patients’ needs.
  • Identify and record pre-existing conditions.
  • Facilitate patient care

  • Facilitate multi-disciplinary patient care where appropriate.
  • Facilitate timely transfers into the appropriate levels of care.
  • Coordinate the admission and pre authorisations of the transfers.
  • Coordinate and provide necessary health education.
  • Discharge planning and vocational guidance for the afterlife changing event for client
  • Drug utilization review.
  • Proper handover to Field Case Management for continuation of care.
  • Patient Advocacy

  • Cost Benefits analysis of the medical services.
  • Liaison between patient and care team to ensure common understanding and conflict resolution.
  • Negotiate and procure resource services from providers.
  • Ensure that patient confidentiality is maintained by all parties.
  • Facilitate the accuracy and effective submission of invoices

  • Ensure that accounts submitted to the fund from service providers are valid in terms of RAF guidelines and the Road Accident Fund Act.
  • Assess and monitor claims invoices to curb over servicing or abuse and fraudulent claims.
  • Ensure that the accounts are paid timeously, according to service level agreements.
  • Ensure that services and treatments claimed for are accident related (related to the accident under consideration).
  • Compare outcomes and cost of different therapeutic modalities and surgical techniques and the information provided is invaluable in developing guidelines for clinical management.
  • Reporting

  • Compile and update Hospital Case management reports.
  • Recommend issuing of Undertaking Certificate.
  • Provide a reasonableness report of patient care in prepation of the rehabilitation post discharge.
  • Stakeholder Management

  • Communicate with all levels of stakeholders.
  • Participate in relevant external RAF activities and events.
  • Ongoing engagements with service providers.
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