QUALITY SUPERVISOR

Tower Group South Africa (PTY) LtdDurban, KwaZulu-Natal, South Africa

30+ days ago

Job description

Minimum Qualification

Relevant Diploma in Quality, Manufacturing, Engineering, and related fields
ISO certification

Preferred Qualification

Relevant bachelor’s degree in quality, Manufacturing, Engineering and related fields

Experience

At least 5 years relevant Quality Assurance & Quality Control experience in a Quality Supervisory role in Automotive or Manufacturing

Technical Pre-requisite

Quality Control and Quality Assurance : Understanding of QMS is critical

Reads and Interprets Quality specification data with an understanding of company policies and internal controls

Collects and researches data, designs workflows and procedures

Proficient in AutoCAD, PolyWorks, Faro programs

Ability to analyse data and make data driven decisions

Must fully understand the requirements of the product / material

In depth understanding of quality control procedures / systems and relevant legal standards

Good working knowledge of data analysis / statistical methods

Familiar with safety protocols and regulatory requirements in a manufacturing environment

Strong flair for Quality Administration and Reporting

Employee and Industrial Relations knowledge

Participate and manage in projects where required

Basic business and financial acumen

Knowledge of Microsoft applications, with intermediate Excel

Working Knowledge of Safety

Quality certification ISO 9001, ISO 14001, ITAF 16949

Essential Duties and Responsibilities

Oversee all quality aspects and ensure all products conform to the applicable approved standards and specifications

Champion the implementation and monitoring of ITAF and make recommendations

Investigate and resolve Quality Non-conformances

Investigate and resolve customer quality complaints

Investigate internal and external non-conformances and ensure countermeasures are put in place

Monitor and address 4M Changes (Man, Machine, Method and Material) with all relevant parties

Analyze all defects and take the necessary remedial action

Analyze data to identify areas of improvement in the production process

Conduct process and system audits and resolve findings / discrepancies

Act as a customer representative and customer support contact

Actively participate in maintaining ISO certification

Monthly reporting of quality metrics and updating of various quality documents, including test plans and protocols

Oversees the documentation of data obtained during all quality activities consistent with company policies and procedures

Ensures that all equipment is calibrated timeously and maintain calibration register / schedule

Maintain customer KPI reporting

Monitor adherence to production requirements

Implements standards, procedures and processes to meet the required quality standards

Develops, maintains and ensures adherence to standard operating procedures and work instructions

Develop and implement continuous improvement initiatives to improve efficiency, customer service and cost savings

Conduct quality training

Implementation of Health and Safety Standards

Supervise employees, coordinate the scheduling of work tasks and ensure adherence to quality and safety standards

Ensure compliance with all applicable laws and regulations

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Quality Supervisor • Durban, KwaZulu-Natal, South Africa

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