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Front Office Administrator / Receptionist

Front Office Administrator / Receptionist

Wild Dreams HospitalityBela Bela, South Africa
17 days ago
Job description

Their 20 tastefully decorated, eco-friendly tented suites immerse guests in the beauty of the African Bush while offering every modern comfort. This role is ideal for someone who thrives in a guest-facing environment while maintaining strong administrative and financial discipline behind the scenes. The role involves managing front desk operations, guest check-ins, and reservations with professionalism and warmth.

Candidate requirements :

  • Minimum 23 years experience in a similar hospitality role
  • Matric certificate required; further qualifications are advantageous
  • Proficient in Microsoft Office, especially Excel
  • Confident navigating digital systems and applications, with strong proficiency in Microsoft Office - particularly Excel - and hands-on experience using hospitality Property Management Systems such as NEBULA, APEX, or OPERA
  • The ideal candidate will be tech-savvy, detail-oriented, and able to work efficiently across multiple platforms to support smooth lodge operations.
  • Ability to multitask, attention to detail, problem-solving skills, and a positive attitude
  • Drivers Licence is beneficial but not essential
  • Strong organizational, communication, and interpersonal skills
  • Valid RSA ID

Key Responsibilities :

  • Front Office & Guest Services
  • Reservations & Billing
  • Finance & Reporting
  • Stock & Systems Management
  • System & Software Proficiency
  • This is a live-in position. Meals are provided while on duty.

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    Office • Bela Bela, South Africa