Talent.com
(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

SupportYourAppCenturion, Gauteng, South Africa
30+ days ago
Job type
  • Remote
Job description

(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)

Join us as a Billing Support Consultant and thrive in a multicultural, multilingual environment while working remotely from South Africa. This role offers an opportunity to develop new skills and achieve challenging goals within a People First management approach.

What you will do :

  • Respond to customer inquiries and support billing and order-to-cash processes
  • Design email templates as needed
  • Conduct research and analysis on products
  • Develop training programs and assessments for consultants
  • Prepare and deliver regular reports upon request
  • Follow team training and policies

What you need to succeed :

  • Excellent English skills (C1 level or higher, spoken and written)
  • Experience with AWS or other cloud platforms
  • Strong networking knowledge
  • Proficiency in Accounts Receivable, billing, and order-to-cash processes
  • Customer support experience with cloud (SaaS) products
  • Proficiency in Salesforce
  • Sales-savvy, experienced in administrative work, with excellent communication skills
  • Service-driven attitude ensuring high-quality customer service
  • Personal laptop (at least 8GB RAM) and stable internet (minimum 50 Mbps download, 40 Mbps upload)

    • Nice to have :

  • Salesforce certifications or accounting knowledge

    • Benefits and perks :

  • Flexible schedule and remote work
  • Inclusive international environment
  • Compensation in USD
  • Bonuses for referrals
  • Paid training and probation period
  • Work-life balance
  • Supportive management focused on growth
  • Opportunities for self-development

    • About us :

    SupportYourApp provides secure technical, customer support, and CX services for global tech companies. Operating since 2010 with 8 hubs worldwide, we value diversity, care for our team, and aim for a positive, inclusive workplace. Send your CV in English highlighting your skills! Visit us at supportyourapp.com .

    #J-18808-Ljbffr

    Create a job alert for this search

    Support Consultant • Centurion, Gauteng, South Africa