Executive Head : Content & Platforms

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The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025.

Role Purpose / Business Unit

To lead Vodacom Group’s “One More Service” ambition by identifying, partnering and scaling content adoption across the 8 Vodacom markets. This individual will lead a team of individuals who integrate meaningful content into our value propositions through frictionless customer journeys.

Responsibilities

• Craft the Vodacom Content & Platform Strategy.
• Identify and strategically partner with content providers across our 8 operating markets.
• Establish and Build Relationships with partners to ensure our partnerships deliver value to our customers and stays relevant.
• Negotiate preferential terms and craft agreements with the partners ensuring we leverage our scale and deliver value.
• Integrate content into our propositions to unlock synergies across our product offerings & reduce churn.
• Drive adoption and scale of partnerships through carefully crafted marketing and promotions to unlock content potential.
• Scale platforms related to content and one more service.
• Design and implement omnichannel CX journeys eliminating friction and promoting adoption.
• Ensure that we build trust with customers and deliver on the desired business case.

The ideal candidate for this role will have

Core competencies, knowledge and experience

Closing date for Applications : 05 November 2025.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

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